About The Position

Metals USA is seeking an Outside Sales Representative for its Wooster, OH location, with a sales territory covering Pennsylvania from Pittsburgh to Western Harrisburg. Metals USA is a prominent North American metals processor and distributor, specializing in carbon steel products and services for the defense, commercial construction, and road construction and fabrication industries. The company is described as solid and growth-oriented. The Outside Sales Representative will be responsible for cultivating and maintaining a loyal customer base by understanding customer needs, fostering strong relationships, and supporting Metals USA's commitment to exceptional value and service. This role involves managing existing accounts and generating new business within the assigned territory. Key requirements include a strong grasp of sales processes, customer relationship management, prospecting strategies, and the flat-rolled carbon steel, stainless steel, and aluminum markets. A proactive, customer-focused approach is essential, along with the ability to effectively communicate the value of Metals USA's offerings. Close collaboration with Operations, Purchasing, and the Inside Sales team is necessary to ensure customer expectations for service, order fulfillment, and supply chain reliability are met. The position is accountable for driving revenue growth, strengthening customer partnerships, and contributing to the organization's success through operational excellence and customer satisfaction.

Requirements

  • Bachelor's degree from an accredited college or university required.
  • Professional demeanor with the ability to build relationships and communicate effectively with executive-level decision makers across diverse industries.
  • Strong business acumen with the skill to identify customer needs and develop solutions that create value and drive growth.
  • Proficient aptitude in Microsoft Office applications and CRM/sales management systems.
  • Solid knowledge of flat-rolled carbon steel, stainless steel, and aluminum products and their applications.
  • Strong organizational, presentation, negotiation, and time-management skills.
  • Valid driver's license and ability to travel throughout the assigned territory. Up to 75% travel.

Nice To Haves

  • Five (5) or more years of success in flat-rolled metals' sales preferred.
  • Experience selling value-added metal products, processing capabilities, and supply chain solutions to industrial and manufacturing customers.

Responsibilities

  • Generate new business through prospecting, networking, referrals, and cold calling to drive revenue growth.
  • Manage assigned territory through strategic sales planning, regular customer visits, and consistent prospect engagement.
  • Maintain and advance a healthy sales pipeline by tracking opportunities and executing growth strategies.
  • Prepare and present pricing proposals and value-added solutions to secure new business and expand existing accounts.
  • Manage and grow assigned customer accounts by promoting Metals USA's products, services, and capabilities.
  • Build long-term customer relationships through regular interaction, customer entertainment, understanding customer needs, and delivering exceptional service and support.
  • Communicate Metals USA's value proposition through supply chain solutions, inventory management programs, and cost-saving initiatives.
  • Resolve customer concerns by coordinating internal resources and delivering timely solutions that enhance customer satisfaction.
  • Collaborate with Operations, Purchasing, and Inside Sales teams to ensure quality, service, and on-time delivery expectations are met.
  • Act as a market and product resource for customers by monitoring industry trends, competitive activity, and flat-rolled product developments to deliver value-added solutions.

Benefits

  • Paid Time Off (PTO) Accrual | 3 weeks within 1 year
  • Excellent health, dental, & vision Insurance options
  • Life & AD&D Insurance w/buy-up plans for Employee and Dependents
  • HSA & FSA Options
  • Short-Term & Long-Term Disability w/buy-up options
  • 401(K) programs w/company match
  • Wellness Program w/incentives
  • Large company w/opportunities for growth and advancement
  • Tuition reimbursement
  • Inclusive working environment
  • Competitive wages
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