Outside Sales Representative
About The Position
NexaMotion Group (NMG) is a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada. Through patent-winning software and technology, NMG is revolutionizing the industry. The Outside Sales Representative (OSR) will be responsible for managing and growing installer customer sales in their area of responsibility. The OSR will be accountable for building and maintaining installer customer relationships and managing a book of business that meets and exceeds the NMG installer business sales growth plan. The role will serve as the primary face of NMG to the installer customers. Interactions will include communicating promotional sales initiatives, discussing category growth strategies, troubleshooting and resolving customer concerns, assisting with accounts receivable, facilitating product training, communicating product line additions, and assisting with solutions that NMG can offer to grow and develop the customer’s business. The Outside Sales Representative will report directly to the Regional Director and will be responsible for implementing sales plans to achieve sales targets. This position will require travel to installer customers daily and will be expected to achieve the weekly visit count expectations set by the company. Scheduled weekly meetings with branch managers for all locations that the Territory Manager’s book of business conducts business with will be required to ensure that the customer’s service expectations are being met.
Requirements
- Minimum 5 years relevant experience in outside sales related roles.
- Bachelor’s degree or equivalent work experience in similar role.
- Outstanding communication skills.
- Comfortable with customer facing interactions.
- Excellent interpersonal and influencing skills.
- Strong negotiation experience.
- Relationship building.
- Strong customer service philosophy.
- Proven track record of achieving aggressive growth.
- Strategic thinking skills with strong business analytical skill sets.
- Proven ability to work in a fast-paced, goal oriented environment while setting priorities and managing to deadlines.
- CRM experience.
- Proficiency in MS Office.
Nice To Haves
- Automotive aftermarket experience strongly preferred.
Responsibilities
- Manage and grow installer customer sales in their area of responsibility.
- Build and maintain installer customer relationships.
- Manage a book of business that meets and exceeds the NMG installer business sales growth plan.
- Serve as the primary face of NMG to installer customers.
- Communicate promotional sales initiatives.
- Discuss category growth strategies.
- Troubleshoot and find quick resolutions to customer concerns and issues.
- Assist with accounts receivable.
- Facilitate product training.
- Communicate product line additions.
- Assist with solutions that NMG can offer to grow and develop the customer’s business.
- Implement sales plans to achieve sales targets.
- Travel to installer customers daily and achieve weekly visit count expectations.
- Conduct scheduled weekly meetings with branch managers.
- Establish and maintain an installer book of business that meets and exceeds year over year sales targets.
- Utilize CRM to record visit interactions.
- Analyze CRM sales data to identify category opportunities to grow customer base.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals, coordinated in the CRM system.
- Canvas new business opportunities and facilitate the new account set up process.
- Identify and resolve customer concerns or complaints to restore or improve customer satisfaction.
- Communicate company promotions, sales initiatives and business development programs to customer base.
- Work directly with Regional Manager to develop monthly, quarterly and yearly sales plans.
- Achieve individual monthly, quarterly and annual goals or sales plans as assigned.
- Work as a partner with Branch Manager and Inside Sales Representatives to ensure customer service expectations are being met.
- Work with customers to achieve minimum of 50% of assigned revenue processed through Transend online ordering system.
Benefits
- Market-competitive rewards package
- Dynamic and flexible work environment
- Opportunity to influence leaders, employees, and organizational strategy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
