Outside Sales Rep
About The Position
NexaMotion Group (NMG) is a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada. Through patent-winning software and technology, NMG is revolutionizing the industry by simplifying complex vehicle repair to keep the world moving. The company has a 50-year history of transformation and is dedicated to its customers, team members, and founding values: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization, with chances to learn, lead, collaborate, and connect with solutions-oriented, forward-thinking professionals. NMG invests meaningfully in training and development, empowering employees to build their future and shape a career unique to their talents, interests, and purpose.
Requirements
- Minimum 5 years relevant experience in outside sales-related roles.
- Bachelor’s degree or equivalent work experience in a similar role.
- Outstanding communication skills.
- Comfortable with customer-facing interactions.
- Excellent interpersonal and influencing skills.
- Strong negotiation experience.
- Relationship building.
- Strong customer service philosophy.
- Proven track record of achieving aggressive growth.
- Strategic thinking skills with strong business analytical skillsets.
- Proven ability to work in a fast-paced, goal-oriented environment while setting priorities and managing deadlines.
- CRM experience.
- Proficiency in MS Office.
Nice To Haves
- Automotive aftermarket experience strongly preferred.
- Dealership relationship management and sales experience preferred.
Responsibilities
- Manage and grow installer customer sales in their area of responsibility.
- Build and maintain installer customer relationships.
- Manage a book of business that meets and exceeds the NMG installer business sales growth plan.
- Serve as the primary face of NMG to installer customers.
- Communicate promotional sales initiatives.
- Discuss category growth strategies.
- Troubleshoot and find quick resolutions to customer concerns and issues.
- Assist with accounts receivable.
- Facilitate product training.
- Communicate product line additions.
- Assist with solutions that NMG can offer to grow and develop the customer’s business.
- Implement sales plans to achieve sales targets.
- Travel to installer customers daily and achieve weekly visit count expectations.
- Conduct scheduled weekly meetings with branch managers for all locations within the OSR’s book of business to ensure customer service expectations are met.
- Establish and maintain an installer book of business that meets and exceeds year over year sales targets.
- Utilize CRM to record visit interactions.
- Analyze CRM sales data to identify category opportunities to grow customer base.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals, coordinated in the CRM system.
- Canvas new business opportunities and facilitate the new account set up process.
- Identify and resolve customer concerns or complaints to restore or improve customer satisfaction.
- Meet company expectations for weekly customer visits.
- Communicate company promotions, sales initiatives, and business development programs to the customer base.
- Work directly with Regional Manager to develop monthly, quarterly, and yearly sales plans.
- Achieve individual monthly, quarterly, and annual goals or sales plans as assigned.
- Work as a partner with Branch Manager and Inside Sales Representatives to ensure customer service expectations are being met.
- Work with customers to achieve a minimum of 50% of assigned revenue processed through Transend online ordering system.
Benefits
- Empowerment to make decisions.
- Opportunities to learn from taking risks.
- Support to grow professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
