Outside Sales Rep

Americas Auto Auction Boston IncBillerica, MA
Onsite

About The Position

The Sales Rep – Outside drives business development and account growth by expanding dealer participation and consignment activity through field-based relationship management. This role focuses on acquiring new dealer accounts, reactivating inactive customers, and increasing adoption of digital auction tools through in-person support, training, and consultative selling. The Sales Rep – Outside represents the auction in the local market, builds trust with dealership decision-makers, and partners with internal teams to ensure a high-quality customer experience across both digital and sale-day operations.

Requirements

  • Demonstrates strong business development and relationship-based selling skills.
  • Communicates professionally and effectively with dealership owners, executives, and decision-makers.
  • Applies strong organization, territory planning, and pipeline discipline to manage multiple accounts and priorities.
  • Demonstrates confidence delivering product demos and explaining digital tools to diverse customer audiences.
  • Uses sound judgment to resolve customer issues and build long-term account relationships.
  • Collaborates effectively with internal departments to ensure customer commitments align with operational execution.
  • Maintains strong customer service orientation with accountability and follow-through.
  • Uses CRM systems and Microsoft Office tools (Outlook, Excel, Word) proficiently.
  • High school diploma or equivalent required.
  • At least three (3) years of experience in outside sales, account management, business development, or territory sales.

Nice To Haves

  • Bachelor’s degree preferred.
  • At least one (1) year of experience in automotive, auctions, dealerships, fleet/lease, wholesale, or related industries preferred.
  • Experience selling or supporting digital solutions, SaaS tools, or technology-enabled services preferred.

Responsibilities

  • Develops and grows a territory of dealer and consignor accounts by generating new business and increasing engagement with auction and digital auction services.
  • Conducts in-person dealer visits to promote auction participation, consignment growth, and adoption of digital tools and processes.
  • Identifies and converts new dealer opportunities through prospecting, networking, referrals, and community or industry events.
  • Reactivates inactive and low-engagement accounts through field outreach and structured account recovery plans.
  • Supports customer onboarding and training on digital auction platforms through demos, education sessions, and follow-up coaching.
  • Partners with Auction Operations and Customer Service to address dealer needs, resolve issues, and strengthen retention.
  • Maintains accurate CRM records, including account notes, opportunities, pipeline updates, and forecast activity.
  • Tracks and reports performance metrics related to territory growth, account activity, customer engagement, and digital adoption.
  • Represents the auction professionally at sale events, dealer meetings, and local market activities to strengthen relationships and market presence.
  • Performs other duties as assigned.
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