Outside Sales Healthcare

ChenMedMidcity, TX
Onsite

About The Position

We are a unique and rapidly expanding primary care provider focused on transforming healthcare for seniors. We are seeking innovative and entrepreneurial-minded individuals with a strong work ethic and ambition to join our team. The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and membership by nurturing relationships with senior citizens, community partners, and senior-focused businesses. This role is the first tier in our MGC Success Plan and career path, focusing on developing skills to arrange and orchestrate sales events, create engaging techniques for senior participation, and effectively communicate our value proposition. The MGC will work to enroll new patients and drive membership growth through various community outreach and relationship-building activities.

Requirements

  • High School Diploma or GED required.
  • A minimum of 2 years of successful sales experience is required.
  • Ability and willingness to travel locally, regionally, and nationwide up to 75%.
  • Work is primarily conducted off ChenMed premises.
  • This position requires use and exercise of independent judgment.
  • Must have the ability to be flexible and creative in dealing with customers.
  • Good keyboarding skills are needed.
  • Ability to accurately type a significant number of words per minute.
  • Spoken and written fluency in English.
  • This position requires possession and maintenance of a current, valid Driver’s License.

Nice To Haves

  • Bachelor's degree in Marketing, Business Administration or a related field preferred.
  • Working with seniors a plus.
  • General understanding of Medicare Advantage.
  • A minimum of 2 years of business-to-business experience or equivalent management experience preferred.
  • Relevant sales experience with establishing and maintaining relationships with business/vendor partners.
  • Experience in telesales to input sales data into a computer while on the telephone with a customer.
  • Bilingual is a plus.

Responsibilities

  • Nurture, build, and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
  • Meet with individual seniors and groups in their homes, workplaces, houses of worship, senior centers, or living communities to share the ChenMed value proposition.
  • Plan, coordinate, and execute local community events (e.g., information tables, health fairs, doc talks) to reach medically underserved, Medicare-eligible seniors (age 55 and older).
  • Cultivate strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to establish ChenMed/JenCare Medical Centers as their top provider choice.
  • Partner with community officials, businesses, and senior outreach programs to develop initiatives that drive new patient growth.
  • Schedule one-on-one sales meetings and referral relationships with Plan agents, independent brokers, and the senior community to address immediate customer requests.
  • Manage vendors related to event planning and negotiate contracts with venues.
  • Ensure insurance agents and/or brokers are invited to community events for timely patient assignment.
  • Utilize marketing and sales tools to identify solutions and sell to new customers.
  • Maintain up-to-date client information in the designated customer relationship management (CRM) tool (Salesforce) and document interactions.
  • Provide a monthly activity calendar reflecting community access points and new tabletop venues.
  • Create penetration plans and initiatives in key target markets and channels.
  • Recover dormant customers via sales tools and marketing campaigns.
  • Drive new member growth by educating potential patients on our value proposition and healthcare model.
  • Deliver prescribed presentations in front of large audiences.
  • Develop distribution channels to support new patient enrollment growth.
  • Use all provided sales tools for efficiency and data collection.
  • Partner with sales leadership to improve engagement effectiveness with distributors, vendors, and community partners.
  • Build trusting relationships with brokers, insurance agents, case workers, and third-party vendors associated with seniors, with supervision.
  • Develop and execute specific broker and partner strategies and plans.
  • Engage with new patients through and beyond their first appointment.
  • Maintain relationships with enrolled patients to positively impact retention.
  • Address and resolve customer complaints and issues as required.
  • Perform other related duties as assigned.

Benefits

  • Great compensation
  • Comprehensive benefits
  • Career development and advancement opportunities
  • Great work-life balance
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