Outside Sales - Customer Specialist - Merlo Energy

Galloup•Cincinnati, OH

7d•Onsite

About The Position

Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors, engineers, and end users. This role involves promoting products or services, understanding client needs, and collaborating with internal teams to meet sales targets. Effective communication, market analysis, and strategic planning are crucial to drive business growth and ensure customer satisfaction.

Requirements

3 years of sales experience
High School Diploma or equivalent
Proficiency with MS Office (especially Excel)
Mechanical aptitude
Technical knowledge of institutional systems and applications
Highly organized; detail-oriented
Ability to work well cross-functionally
Excellent customer service
Strong presentation skills
Excellent verbal and written communication
Strong negotiating and sales planning skills
Frequent sitting, driving, and vehicle entry/exit
Ability to see, sit, stand, walk, talk, and hear
Ability to stand for 8 hours
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Willing to travel up to 25% with minimal overnight
Must possess and maintain a valid driver’s license

Nice To Haves

Bachelor’s degree in engineering or business

Responsibilities

Generate profitable orders and meet or exceed annual sales targets
Create and implement sales strategies for developing your assigned territory
Establish trust and confidence between Merlo Energy, manufacturers, and customers
Plan, organize, and execute field activities such as customer visits and walk-about surveys to achieve maximum productivity
Monitor all quotations and ensure professional follow-up to maximize sales
Analyze unconverted quotations, understand reasons for loss, and recommend improvements
Regularly review field activities and implement improvements to drive productivity and efficiency
Search for new prospects to expand the customer base and identify new sales opportunities
Develop a full understanding of your customer base and stay aware of market activities and competitors
Identify and convert sales opportunities into orders
Continually upgrade product knowledge and selling techniques through training and self-study
Apply product knowledge by making technical proposals and demonstrating benefits to customers
Perform other duties as assigned