Outside Sales Advisor

Service Corporation International • Santa Barbara, CA

4d • Onsite

About The Position

Our associates celebrate lives. We celebrate our associates.

This outside sales position may require varied work hours depending on customer needs. Working beyond “standard” hours as the need arises. Travel locally, with the distance varying depending on the market.

Requirements

• High school education or equivalent.
• Current state/province issued driver’s license with an acceptable driving record.
• First 30 days of employment complete PAA Curriculum Certification Dignity University.
• California Limited Life Individual Agent License
• 3-5 years in transferable experience.
• Exceptional level of professionalism.
• Strong telephone, interpersonal, and communications skills.
• High level of compassion and integrity.
• Strong “one call/visit close” ability.
• Must be able to multi-task, set priorities, and manage appointments.
• Proficient computer skills are required.
• Independent, self-reliant, and self-motivated.
• Excellent Customer Service Skills.
• Conveys information clearly and concisely in written and spoken communication.
• Ability to work well in a team, as well as independently.
• Resolves problems and provides solutions to customers in a timely manner.
• Time management and organizational skills.
• Must be comfortable giving sales presentations to our target market, which is comprised of seniors, typically 65 +.
• Reliable transportation.
• Own a cell phone.

Nice To Haves

• 1-2 years of college or equivalent experience, preferred.
• 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required).
• 1-2 years of industry experience (preferred but not required).
• Experience with in-home and/or seminar-based sales is preferred.
• Experience working on a tablet preferred.

Responsibilities

• Maintain a network of customers from Company-provided leads.
• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Daily use of SalesForce or applicable CRM system.
• Use of iPad to complete prearrangements electronically
• Attend daily, weekly,monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, monthly sales and appointments to Sales Manager.
• Comply with industry compliance during the entire sales process.
• Maintains and tracks activity levels to ensure productivity.
• Remains flexible with schedule to achieve results; often works nights and weekends.
• Other responsibilities as assigned.
• Establishes and maintains strong business relationships with client families.
• Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Stays in touch with customers to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism and attention to detail.
• Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships.
• Builds trust-based relationships to earn the right to ask for referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED