Outside Sales Advisor

Service Corporation International•Plano, TX

3d•Hybrid

About The Position

Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. The primary focus is in-person meetings with families and preplanning seminars regarding prearranging. The role also has the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.

Requirements

High school diploma or Equivalent
Appropriate Funeral Director License in Specific States Only
First 30 days of employment complete PAA Curriculum Certification Dignity University
3-5 years in transferable experience
Exceptional level of professionalism
Strong telephone, interpersonal and communications skills
High level of compassion and integrity
Strong “one call/visit close” ability
Must be able to multi task, set priorities and manage appointments
Proficient computer skills required, with experience working on a tablet preferred
Independent, self-reliant, and self-motivated
Excellent Customer Service Skills.
Conveys information clearly and concisely in written and spoken communication
Resolves problems and provides solutions to customers in a timely manner
Time management and organizational skills
Entry level Microsoft Office Suite (Word, Excel, Outlook)
Reliable transportation
Own a Cellphone

Nice To Haves

2-5 years of Business to Consumer, Inside Homes/Remote Sales experience
1-2 years of industry experience
Experience with in-home and/or seminar based sales preferred

Responsibilities

Convert Company provided leads into sales.
Maintain a network of customers from Company provided leads.
Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Daily use of SalesForce or applicable CRM system.
Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.
Report daily, weekly, monthly sales and appointments to Sales Manager.
Comply with industry compliance during the entire sales process.
Other responsibilities as assigned.