Outside Representative, Sales

Global Industrial•Kentwood, MI

31d•Onsite

About The Position

Global Industrial has been an industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses throughout North America. We offer over one million industrial, material handling, and business products through our website, corporate sales team, and catalogs. Our customer base includes small to large corporations, institutions, government agencies, and consumers across North America. This role involves managing and growing sales within an assigned geographic territory, prospecting for new customers, and expanding business with existing accounts. The position requires selling new and refurbished equipment solutions, promoting service agreements, and building long-term customer relationships. Collaboration with internal teams and accurate CRM record-keeping are also key aspects of the role.

Requirements

High school diploma or equivalent; associate’s or bachelor’s degree preferred.
3–7+ years of outside sales experience, preferably in equipment, service, industrial, or distribution environments.
Experience selling capital equipment, refurbished equipment, or service solutions.
Strong consultative selling and negotiation skills.
Valid driver’s license and ability to travel regularly within territory.

Nice To Haves

Technical or mechanical aptitude with field service–supported products.
Experience working closely with service technicians or operations teams.
Familiarity with CRM systems and pipeline management.
Background in distribution, industrial equipment, facilities, or related industries.

Responsibilities

Manage and grow sales within an assigned geographic territory.
Develop and execute territory plans to achieve revenue, margin, and activity targets.
Prospect for new customers while expanding business with existing accounts.
Maintain a robust pipeline of equipment, service, and refurbishment opportunities.
Sell new and refurbished equipment solutions aligned with customer operational needs and budgets.
Assess customer applications and recommend appropriate equipment configurations.
Present value propositions for refurbished equipment, including cost savings, performance, and warranty coverage.
Coordinate equipment demonstrations, quoting, and order execution.
Promote service agreements, maintenance plans, and aftermarket parts to drive recurring revenue.
Collaborate with field service technicians and service managers to identify sales opportunities.
Act as the primary customer contact for service related inquiries and escalations.
Build long term, trusted relationships with facility managers, operations leaders, and decision makers.
Conduct regular field visits to understand customer needs and uncover growth opportunities.
Provide product education, application guidance, and solution recommendations.
Partner with Inside Sales, Service, Operations, and Supply Chain to ensure accurate quoting, timely delivery, and customer satisfaction.
Coordinate internally to resolve customer issues and improve overall account performance.
Maintain accurate CRM records, including activities, opportunities, and forecasts.
Track competitive activity and market trends within the territory.
Provide regular sales reports and updates to management.