Outside Processing Routing Representative

Cleveland-Cliffs

1d•Hybrid

About The Position

Cleveland-Cliffs has an immediate opening for an Outside Processing Routing Representative. This role is a critical part of the team responsible for maintaining the seamless flow of steel through external processing facilities. The position may be based at any of the following Regional Offices: Burns Harbor, IN; West Chester, OH; Novi, MI; or Cleveland, OH.

Requirements

B.S. degree in Business, Supply Chain, or a related field, or equivalent work experience.
Minimum of 1 year of steel industry experience.
Demonstrated ability to solve problems, manage multiple priorities, and perform effectively under pressure
Strong communication and interpersonal skills
Proficient in computer basics including Microsoft Office applications.

Nice To Haves

Proven ability to multitask in a fast-paced environment
Strong self-motivation and ability to work independently with minimal supervision
Familiarity with SAP or similar ERP systems
Experience coordinating with external vendors or processors

Responsibilities

Assign and manage required outside processing steps and processors in SAP for applicable customer orders
Collaborate with Outside Processing and Quality teams to understand processor capabilities, capacities, and operational constraints
Work with Central Quality to establish and maintain rules ensuring orders are routed for Outside Processing (OP) review in SAP when required
Monitor order flow and troubleshoot system or routing issues, working with IT to resolve SAP-related discrepancies
Other duties as assigned