Outside Parts Salesperson- Reno, NV

Velocity Vehicle Group•Reno, NV

1d•Onsite

About The Position

Velocity Vehicle Group (VVG) is a rapidly expanding organization representing a premium commercial brand in medium to heavy truck dealerships. We offer a full-service experience, including sales, parts, and technical support. VVG aims to be the premier truck dealership, combining sales, leasing, rental, and financial services. We are seeking individuals who thrive on daily challenges and are passionate about delivering excellent customer service.

Requirements

Five (5) or more years of experience in service or parts departments of the trucking industry.
Technician experience.
Ability to maintain professional appearance.
Excellent customer service skills.
Strong communication skills.
Must exhibit leadership qualities.
Must exhibit teamwork qualities.
Show Initiative.
Must have a valid driving license.
Must be able to pass post-offer drug test.
Must have a valid driver’s license and clean motor vehicle record.

Responsibilities

Cultivate and expand business within an assigned territory, spending more than 50% of time outside the office engaging in proactive sales efforts.
Develop and leverage customer relationships.
Identify new business opportunities.
Ensure customer satisfaction.
Possess a comprehensive understanding of products and pricing.
Actively pursue leads and exceed sales targets.
Coordinate with internal teams to facilitate seamless order processing.
Maintain up-to-date market intelligence.
Collaborate regularly with the sales supervisor.
Communicate effectively with both internal and external stakeholders.
Uphold exceptional customer service standards.
Promptly address customer concerns or complaints.
Develop and maintain a thorough knowledge of VVG products and pricing.
Identify leads, manage prospects, and acquire new business.
Visit assigned customers.
Prospect new customers.
Communicate parts orders to inside parts salespeople.
Meet or exceed new business sales goals.
Complete prospecting activities to secure first and follow-up appointments with decision-makers.
Schedule and document activities.
Prepare and draft sales documentation and other paperwork needed to complete the sale in a timely manner.
Develop and maintain an awareness of market behavior and competitive trends and respond accordingly.
Regularly meet with sales supervisor to review weekly sales activities, progress on goals, and status of prospective customers.
Advise parts people of any special needs.
Follow up on parts orders to ensure the parts department is meeting or exceeding their needs.
Act as a public relations liaison for VVG.
Maintain excellent customer service standards.
Resolve customer complaints and provide conflict resolution to customers.
Visit customers to provide and maintain excellent customer relations.