Outside Parts Sales Representative

Calista Brice•Anchorage, AK

1d•Onsite

About The Position

As the Outside Parts Sales Representative, you will work onsite in Anchorage, AK and will be responsible for driving parts sales growth by building and maintaining strong customer relationships within an assigned territory. This role focuses on identifying customer needs, promoting Yukon Equipment’s parts products and solutions, and ensuring exceptional customer satisfaction from initial contact through order fulfillment and delivery. You will serve as a key field ambassador for Yukon Equipment, helping expand market share, support service operations, and increase revenue across parts lines. This position consists of customarily and regularly performing sales activities in the field at customer locations throughout the assigned territory.

Requirements

High School Diploma or GED equivalent required.
Strong knowledge of heavy equipment parts, terminology, and applications, particularly in construction and industrial contexts.
Working knowledge of OEM and aftermarket parts sourcing, warranties, and vendor programs.
Excellent sales skills with a proven ability to build relationships and close sales.
Demonstrated prospecting and new business development skills, including cold calling, lead generation, and territory expansion.
Ability to independently manage a territory, prioritize work, and plan sales activities.
Ability to develop and execute territory sales plans, forecasts, and account growth strategies.
Effective communication and interpersonal skills, both verbal and written, to engage customers and internal teams.
Ability to work with CRM and sales tracking tools, and standard business applications (e.g., Microsoft Office).
Strong customer service orientation with the ability to respond quickly to customer needs and issues.
Negotiation and pricing skills to support competitive and profitable sales.
Ability to analyze sales data, margins, and trends to identify opportunities for growth and improved performance.
Basic understanding of service operations and equipment field conditions to better support customers’ needs and solutions.
Mechanical aptitude with the ability to identify parts needs through basic equipment inspection or discussion with technicians/operator.
Problem-solving skills with the ability to troubleshoot parts issues, coordinate returns/warranty claims, and provide timely resolutions.
Ability to operate a motor vehicle in a safe and efficient manner.
Self-motivated, results-oriented, and able to work independently with minimal supervision.
Strong organizational and time-management skills with the ability to manage multiple accounts, deadlines, and competing priorities simultaneously.
Comfortable working in variable weather conditions and traveling frequently for customer visits.
Ability to work effectively as part of a team while supporting a positive, respectful, and cooperative work environment.
Ability to represent the Company professionally, maintain ethical business practices, and build trust with customers, vendors, and co-workers.
Strong record of customer relationship building and sales performance.
Valid state driver’s license and qualified to operate a vehicle under the conditions of the Company’s Driving Policy.
Ability to pass drug, driving, and background screenings.

Nice To Haves

Associate’s or Bachelor’s degree in Business, Marketing, or a related field preferred.
Minimum of 2+ years of sales experience, preferably in outside parts sales or a related field; heavy equipment or construction experience strongly preferred.

Responsibilities

Develop and maintain strong relationships with existing customers to understand their parts and service needs and provide timely solutions.
Proactively prospect, identify, and qualify new accounts and sales opportunities within the assigned territory.
Present and sell parts and related products to customers through on-site visits, cold calling, and networking activities.
Develop and grow sales of undercarriage components, rubber tracks, and tire product lines, as these offerings become available within the company portfolio.
Create and execute a territory sales plan, including account prioritization, call schedules, and growth strategies to maximize sales and associated margins.
Provide accurate parts quotes, prepare pricing proposals, and negotiate pricing and terms to close sales.
Upsell and cross-sell complementary parts, service programs, and preventive maintenance solutions to increase overall customer value.
Coordinate with internal Parts, Service, and Operations teams to ensure timely order processing and delivery.
Collaborate with the Wholesale Department to manage new equipment deliveries and identify new sales opportunities.
Follow up with customers on order status, back orders, and parts delivery timelines to ensure customer satisfaction.
Maintain and update customer records, sales activity logs, and territory reports in company provided systems.
Prepare regular sales forecasts, pipeline updates, and territory performance reports for management review.
Conduct periodic site visits and basic equipment reviews to identify parts needs, service opportunities, and potential sales growth areas.
Respond promptly to customer concerns, troubleshoot parts issues, and identify Yukon provided solutions.
Coordinate returns, warranties, or credits as needed.
Collaborate with Parts Counter and Sales teams to optimize customer support and maximize parts sales.
Monitor market trends, competitor activity, and industry developments to help inform sales strategies.
Meet or exceed assigned sales quotas, revenue targets, and performance metrics.
Assist with account collections and work with customers and accounting to ensure timely payment of invoices.
Attend trade shows, customer events, and industry functions to represent Yukon Equipment and generate new business leads.
Provide feedback on product performance, customer challenges, and opportunities to improve parts offerings.
Maintain sales materials and product knowledge necessary to professionally represent the Company in the field.
Provide cross-functional support within the department by serving as backup coverage for team members during absences, peak workloads, or operational needs to ensure continuity of service.
Maintain compliance with all company policies, safety standards, and ethical sales practices.
Work in a constant state of alertness and in a safe manner.
Perform other duties as directed.

Benefits

Competitive wages and bonus programs
Annual performance reviews with recommendations on training to achieve your goals.
Mentorship Program
Tuition reimbursement.
Safety Gear Allowance: $350.00 in reimbursement annually
Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums.
FSA health care and/or dependent care/HSA with HDHP.
Dental and Vision Insurance.
Employee Assistance Program for you and your family.
Company paid Life Insurance, AD&D, LTD.
Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance.
Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.)
10 Regular Holidays, 1 Bonus – Work Anniversary “Floating” Holiday.
401(K) match at $0.50 on the dollar up to 6% of your contribution.