Outside Parts Account Manager

Vanguard Truck Centers•Troutville, VA

6d•Onsite

About The Position

Vanguard Truck Centers is seeking a driven, team-oriented individual with a great attitude and a desire for success to join their growing and profitable company as an Outside Parts Account Manager. This role is crucial in maintaining and expanding customer relationships within the parts department, ensuring customer satisfaction and contributing to the company's profitable growth. The company emphasizes investing in its people and fostering a culture of integrity, ingenuity, and excellence.

Requirements

Valid Drivers License

Responsibilities

Visits assigned customers.
Prospects for new customers.
Communicates parts orders to counter people. Advises whether status is stock or emergency.
Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.
Reviews any special orders with the parts manager and obtains his/her approval.
Obtains parts manager's approval for any special pricing.
Advises counterperson on delivery instructions.
Follows up on parts orders to ensure that customers have been served properly.
Coordinates service sales with service salespeople.
Turns in completed call reports, time sheets and expense reports.
Updates customer records to reflect changes to customers' names, addresses, etc.
Adds new customers to appropriate mailing lists.
Attends training seminars when possible.
Acts as a public relations liaison for the dealership.
Maintains professional appearance.