Outside Operations - Part Time

TPC Network•Avondale, LA

2d•Onsite

About The Position

TPC Louisiana is seeking an Outside Operations Staff member to provide critical service to its members and guests. This role is often the first point of contact for individuals arriving at the Club. The Outside Operations Staff are responsible for assisting members and guests with their golfing needs, ensuring a smooth and enjoyable experience. This includes managing golf cars, assisting with golf bags, providing course information, and maintaining the cleanliness and orderliness of the golf car facility and practice areas. The position also involves periodic car maintenance, picking up golf balls at the practice facility, and assisting departing guests with their clubs. Collaboration with Golf Shop staff to enforce club rules is also a key aspect of the role.

Requirements

High school diploma or equivalent education
Previous experience working in customer service, preferably in a country club or equivalent

Responsibilities

Assist PGA TOUR players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
Greet and welcome members and guests
At opening assist in pulling all golf cars from the golf car facility to the bag staging area
Remove golf bags from member’s and guest's car and load them on a golf cart. Where applicable, drive the golf car to the staging area
Give all members and guests miscellaneous information that may help them in playing the course. (e.g. yardage markers on sprinkler heads are measured to the middle of the green.)
Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material.
Drive dirtied golf cars to the car washing area; wash car, wipe down car, stock golf car with clean towels, pencil, score card, and divot repair material
At closing, drive golf cars into golf car facility and plug them into the battery charger
Ensure that the Golf Car Facility is always clean and orderly
Perform periodic car maintenance and minor special repairs. Update car service records
Service the practice facility by driving the picker and mechanically picking up golf balls in the area.
Set up the practice facility for play.
Continually replenish the supply of practice facility balls.
Using a golf cart, patrol the practice tee and pick up trash and practice golf ball bags.
Rotate practice facility area in accordance with tee maintenance program.
Collect, clean and bag balls at the end of play, ensuring that all range balls are in excellent condition at all times by culling damaged balls
Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member's or guest’s vehicle
Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
Special projects or other duties as assigned