Outside Loan Originator

CrossCountry Mortgage•Boise, ID

6d•Onsite

About The Position

CrossCountry Mortgage (CCM) is seeking Outside Loan Originators to join their growing Boise-based branch. This role is ideal for individuals focused on building a scalable, long-term mortgage business through strategy and systems, rather than just a pipeline. The position offers access to a major-lender's credibility and product depth, supported by growth-focused local leadership and modern technology that streamlines the loan process. The Outside Loan Originator will be responsible for originating residential mortgage loans and supporting borrowers from application through closing, with a strong emphasis on building and maintaining relationships with Realtors, builders, and other partners.

Requirements

Active NMLS license.
Experience proactively soliciting new business.
Knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
Knowledge of mortgage products and programs.
Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
Skilled in working independently, taking initiative, and applying feedback effectively.
Excellent communication and relationship-building skills.
Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.

Nice To Haves

Mortgage origination experience, preferred.
Encompass experience, preferred.

Responsibilities

Originate residential mortgage loans.
Build and maintain Realtor, builder, and partner relationships.
Analyze potential loan markets and develop referral networks to locate prospects for loans.
Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs.
Leverage technology and local support to grow efficiently.
Meet with applicants to obtain information for loan applications and answer questions about the process.
Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Generate complete loan applications with corresponding documentation.
Improve loan applications and documentation by informing the applicant of additional requirements.
Deliver a high-level borrower experience from application to closing.
Help customers by answering questions and responding to requests.
Handle customer complaints and take appropriate action to resolve them.
Own the communication with the real estate agent or referral source.
Confer with processing and underwriting to aid in resolving mortgage application problems.
Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.