Outside Fiber Technician

Greenlight Networks•Buffalo, NY

2d•Onsite

About The Position

As our Outside Fiber Technician, you will be one of the initial points of contact for our customers ensuring they experience a seamless installation process, providing an ultra-high-speed internet service and ensuring the highest level of customer experience is exceeded.

Requirements

1+ years of installation experience required.
High School Diploma or GED preferred; college or technical/vocational school a plus.
This role requires the operation of a company vehicle. A valid driver's license, acceptable driving record, and the ability to maintain insurability under the company's auto policy are essential.
Ability to properly use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Splicers, Hammer Drill.
Excellent teamwork ability and customer service skills.
Basic understanding of fiber optics cabling and splicing.
Basic computer & home networking skills; basic electronic audio/video knowledge is helpful.
A high standard of work ethics with an ability to perform all work in a neat and quality manner.
Ability to adhere to safety guidelines and requirements including wearing all forms of PPE.
Ability to work in adverse conditions including all weather conditions.
Must have great work ethic and be trainable.
Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
Must be able to stoop, kneel or crouch for long periods of time.
Must be able to lift 50 pounds and carry 25 pounds consistently.
Ability to read a print and follow color coordinated routings.

Responsibilities

Cabling testing and documentation (all media types).
Installation, maintenance, and troubleshooting of fiber optic systems and networks.
Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations.
Working as part of a collaborative team to ensure premiere service to our business and residential customers.
Helping with other business related duties as assigned.