Outside Account Manager

EMCO Corporation•Parksville, BC

12h•CA$55,000 - CA$60,000•Onsite

About The Position

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Requirements

College Diploma or equivalent
High level of detail orientation and organization: able to prioritize deadlines
Positive, can-do attitude
Ability to work well in a supportive team based environment
Strong work ethic and high regard to customer service
Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors and teammates
Industry related product knowledge
Sales experience

Responsibilities

Comprehensive product and product application knowledge in target market segment
Able to prospect new customers and increase sale with existing accounts
Process customer orders to completion including pricing, substitutions (if required) and sourcing additional information
Maintain existing accounts and build/strengthen customer relationships by evaluating customer’s needs and being the value added solution provider
Identify customer requirements and provide profitable solutions and close the sale
Actively engage with customers at EMCO events, trade shows and other industry activities
Monitor customer satisfaction and provide prompt, professional conflict resolution
Work closely with the inside sales team