Outreach Worker
About The Position
The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, autism, and mental health challenges. This active, community-based role helps participants build independence through daily living support, access to resources, and stable housing assistance. The Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. MHA has over 60 years of experience supporting transitions from institutional settings into homes where people can build skills, make choices, and participate in community life. Services include supported and shared living, emergency respite, and privately funded care, designed to promote independence, dignity, and meaningful community connections. The open shift is Tuesday through Saturday, 10:30 a.m. to 6:30 p.m. The pay rate is $19–$21 per hour.
Requirements
- Valid driver’s license, automobile insurance, and a safe, reliable vehicle.
- Compassionate, patient, and adaptable approach; enjoys working independently.
- Strong communication, time management, and organizational skills.
- Ability to pass CPR and first aid certification; training is provided.
- Ability to pass a background/CORI check.
Nice To Haves
- High school diploma or equivalent is preferred.
- Six months of experience in human services is a plus.
Responsibilities
- Assist participants in finding and maintaining housing, work with landlords, and support stable living conditions.
- Teach and model independent living skills, including budgeting, cooking, cleaning, and socializing.
- Provide transportation to appointments, errands, and community activities.
- Coordinate with healthcare providers, Social Security offices, and other community resources to support participant needs.
- Respond to emergencies and ensure participant safety and well-being.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
