Outreach Worker - 518 SNUG

Trinity Alliance of the Capital Region•City of Albany, NY

About The Position

The Outreach Worker supports the SNUG program’s effort to prevent shootings and violence in an assigned neighborhood. The role involves building relationships and trust with high-risk individuals and community members, identifying situations where violence or retaliation may occur, and working individually and as part of a team to intervene. The Outreach Worker also connects youth and other individuals with community resources and opportunities, documents violence-related incidents and client interactions, and participates in program responses, training, planning, and supervision.

Requirements

  • Excellent communication skills.
  • No pending criminal cases or prior convictions for sexual assault, child abuse, or domestic violence.
  • Valid New York State driver's license, insurance, and a good driving record.

Nice To Haves

  • Experience working with at-risk youth and gang members.
  • Experience or training in crisis intervention.
  • Knowledge of target communities.

Responsibilities

  • Investigate the causes of shootings and killings to support mediation and prevent retaliation between individuals and groups, working with the community and outreach programs, and document findings.
  • Identify and defuse locations where shootings and violence may occur by conducting surveys with residents and document findings.
  • Conduct individual and team outreach to build strong relationships with youth, residents, businesses, and community groups.
  • Build trust with community members and high-risk individuals, explaining SNUG’s role in preventing shootings and violence and providing support.
  • Identify youth who are gang members or at risk of joining gangs, and use case management to address current problems and help prevent future ones.
  • Connect and provide support to individuals seeking community opportunities and programs, including job programs, GED programs, drug treatment, and mentoring.
  • Advocate for youth through court testimony when necessary.
  • Keep the Outreach Supervisor informed about developments and respond to requests and needs.
  • Help organize responses to shootings and increase visibility when shootings or killings occur.
  • Document client case notes, shootings, and other acts of violence.
  • Participate in required training, planning, and supervision sessions.
  • Follow agency policies, including Standards of Conduct, Conflict of Interest, Social Media, and substance abuse policies.

Benefits

  • 14 paid holidays.
  • Health insurance starting at the beginning of the first full month of employment.
  • Immediate accrual of sick leave.
  • Personal time available from the first day on the job.
  • Professional training and advancement opportunities.
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