Outreach Worker

Change Grow Live

5d•Onsite

About The Position

Be the person who helps someone come in from the cold. For people experiencing homelessness, the hardest part is often not finding accommodation. It's finding someone who won't give up on them. At Change Grow Live, we believe everyone deserves the opportunity to live a healthier, safer and more fulfilling life. Every day, we work alongside people facing some of life's most complex challenges, helping them build stability, improve wellbeing and create positive futures. We're looking for a Homelessness Outreach Worker to join our North Northamptonshire team, based in Wellingborough, supporting people experiencing rough sleeping, homelessness, substance misuse and multiple disadvantage. This is an opportunity to be part of a service that doesn't wait for people to walk through the door. We go out into communities, build trust, create opportunities and help people take the next step towards lasting change. Homelessness is rarely just about housing. Many of the people we support are experiencing a combination of substance misuse, poor physical and mental health, social isolation, trauma, poverty and exclusion. As a Homelessness Outreach Worker, you'll work directly with people who are rough sleeping or at risk of rough sleeping, helping them access support, reduce harm and move towards safer, more settled lives. You'll build relationships with people who may have disengaged from services, advocate on their behalf and help them navigate pathways into accommodation, treatment, healthcare and wider community support. Working alongside local partners, housing providers, health services and community organisations, you'll help create coordinated responses that focus on people's strengths, aspirations and long-term outcomes. Most importantly, you'll ensure the people we support are heard, respected and empowered to make sustainable changes in their lives.

Requirements

Experience of working with people who face complex challenges
Experience of building trust with individuals who may have experienced trauma, exclusion or repeated setbacks
Experience in: Homelessness services, Substance misuse services, Mental health services, Criminal justice settings, Housing or community-based support services
Excellent communication and relationship-building skills
A strengths-based, person-centred approach
Confidence working independently and as part of a multidisciplinary team
Strong organisational and record-keeping skills
A commitment to partnership working and collaborative problem solving
Must have the right to work in the UK

Responsibilities

Identifying and engaging people who are rough sleeping or at risk of homelessness
Delivering assertive outreach and supporting people who may be reluctant to engage with services
Supporting people to access accommodation, healthcare, treatment and recovery services
Working closely with drug and alcohol services to reduce harm and improve wellbeing
Building strong partnerships with housing providers, local authorities and health services
Supporting individuals to identify strengths, build resilience and achieve personal goals
Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
Maintaining accurate records and contributing to service performance and outcomes