Outreach Worker, Violence Interruption - Cloverleaf

Harris County•Houston, TX

3d•Hybrid

About The Position

Under the Direction of the Community Health and Violence Prevention Services Division, the Outreach Worker, Violence Interruption will work closely with a portfolio of participants who have been directly or secondarily affected by violence to provide emergency support services case management, crisis intervention, support and advocacy. The Outreach Worker will intervene and mediate conflicts, provide mentorship for participants and connect participants to services that address their individual unique needs, develop relationships with partner organizations and building networks for linkage, provide referrals to partner organizations for domestic violence, intimate partner shootings and/or homicides, and other services related to violent incidents and/or address the root causes of violence. The Outreach Worker will play a critical role in helping community members understand patterns of violence and provide emotional and trauma informed support to victims, perpetrators, their families, and community members. The Outreach Worker must be a credible messenger with established relationships in the target communities of the Greater OST/South Union and Cloverleaf with individuals at the highest risk to be involved in violent incidents.

Requirements

High school diploma or GED, or the ability to obtain within 12 months of hire date.
At least six (6) months of experience working with high-risk individuals of diverse backgrounds.
Must be considered a credible messenger/trusted resident in the Cloverleaf area (77015).
No pending criminal cases.
Knowledge of the challenges faced by at-risk individuals, including street-involved youth and young adults, and the ability to develop personalized plans addressing trauma and its effects.
Proficient in documenting case notes and maintaining accurate records of services provided to clients.
Knowledge of crisis intervention techniques and the ability to apply them effectively in high-pressure situations
Knowledge of the specific communities within unincorporated Harris County, particularly those with histories of violence, with established credibility in areas the areas of Cloverleaf.
High-level interpersonal skills, with strong conflict resolution abilities, and an aptitude for effective verbal and written communication.
Ability to effectively engage and communicate with individuals from various ethnic, economic, and educational backgrounds, both as clients and colleagues.
Ability to cultivate and maintain strong, professional relationships with service providers and partner organizations to ensure continuity of care.

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Provides guidance, mentorship, and essential support services to individuals at high risk of becoming either perpetrators or victims of violence.
Delivers direct case management services, offering emergency support to individuals and families affected by incidents of violence.
Provide immediate crisis response to victims, perpetrators, and their families after an incident of violence, responding to the community and hospitals to provide immediate supportive services.
Provides advocacy and comprehensive support to victims of violence and their families through home visits, phone calls, justice advocacy, and referrals to additional support services.
Accurately documents all client contacts and services provided, including interactions prior to contacts, while assisting the Program Manager with daily, weekly, and monthly data collection to ensure compliance with required reporting standards.
Facilitates referrals to partner organizations specializing in domestic violence, intimate partner shootings, or homicides, ensuring individuals receive tailored support.
Organizes and leads educational forums, family and group support sessions, and various community-based events to raise awareness and provide assistance.
Collaborates with participants to identify safety concerns, develop long-term safety plans, and offer ongoing support for their well-being.