In-Person Hiring Event Wednesday, 6/24 - Join BRC's Homeless Outreach Team

Bowery Residents' Committee • New York, NY

9d • Onsite

About The Position

Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.

Requirements

• Bachelor’s degree or equivalent experience
• Strong communication, documentation, and interpersonal skills
• Ability to build trust and work effectively in the field
• Valid driver’s license and willingness to travel across boroughs
• Basic computer skills

Nice To Haves

• Experience in outreach, social services, or behavioral health
• Interest in working with individuals experiencing homelessness, mental illness, or substance use
• Bilingual (Spanish, Polish, Russian, Chinese, or Korean)
• Community Technicians with 6+ months experience

Responsibilities

• Conduct compassionate, street-based outreach in transit locations
• Connect clients to housing, medical, mental health, and substance use services
• Complete brief assessments, provide escorts, and make referrals
• Document outreach activity and client interactions
• Work primarily at high-need areas, including end-of-line stations
• Collaborate with partner agencies and outreach teams

Benefits

• Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
• Training in harm reduction, trauma-informed care, and Housing First
• Supervision, mentorship, and clear internal growth pathways
• Tuition assistance and professional development support
• CPR/First Aid certification provided
• Medical benefits and paid sick time starting Day One
• 3+ weeks vacation, 12 holidays, plus personal time
• 403(b) with employer match
• Tuition assistance and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level