Outreach Program Manager

University of Wisconsin Stout•Menomonie, WI

22h•Onsite

About The Position

The Outreach Program Manager will assist in the development and delivery of quality outreach programs related to meeting the institutional goals of 1) being a 12-month active campus and 2) increasing the number of revenue-generating, non-degree bearing, faculty-led initiatives and cross-college programs. This academic staff position will perform administrative as well as outreach functions related to the development and implementation of credit and non-credit continuing education (CE) programming, including but not limited to career pathways in areas that require short-term training over weeks or months and offer micro-credentials that may build upon each other as stackable credentials. The Outreach Program Manager will strive to expand and ensure access to programs, facilities, and educational services to diverse audiences and promote stable and productive relationships between the university and local community.

Requirements

Bachelor’s degree.
Experience developing educational outreach programs.
Demonstrated oral, written, and interpersonal communication skills.
Ability to work in a team environment.
Ability to understand and support the needs of adult learners.

Nice To Haves

Master’s degree.
Experience with university-based continuing education programs and with contract training for professional associations or business and industry preferred.

Responsibilities

Be responsible for the development and expansion of CE programming initiatives: Collaborate with EPO team members, faculty, staff, and external partners on the development, delivery, and evaluation of new non-credit and credit CE programming. Select/hire qualified personnel (with input from appropriate academic personnel) to develop program content and provide program delivery.
Manage, market, and administer developed programs: Utilize comprehensive software tools for CE program management, customer relationship management, e-mail advertising and online marketing, registration tracking, financial reporting, and evaluations for continuous improvement. Work with the unit marketing specialist to reach the target markets for developed offerings. Work with the events and logistics coordinators to manage logistics including venue reservations, room setup, signage, accessibility, catering, A/V production, and vendor services for in-person programming, and learning management systems and web conferencing for online programming. Monitor program budgets and coordinate with unit financial specialist to ensure revenue, payments, and contracts are managed within compliance frameworks. As needed, supervise student worker activities as they provide program support.
Maintain and promote the implementation of badges across campus: Collaborate with faculty, staff, and other constituents to develop microcredentials and ensure timely issuance of digital badges, certificates, and learner continuing education units (CEUs). Maintain software for awarding badges for successful completion of microcredentials and provide record keeping and reporting support.
Miscellaneous duties