About The Position

Yale New Haven Hospital is hiring certified or certification-eligible phlebotomists for non-union positions in outpatient draw stations. As part of the Laboratory Medicine team, the phlebotomist works in a fast-paced, team-oriented environment alongside experts in specialty fields. The role includes collecting and maintaining the integrity of specimens, supporting patients through collection procedures, performing related tests as required, and completing registration and specimen transport tasks.

Requirements

  • High school diploma or GED.
  • Completion of an approved phlebotomy certification course or equivalent experience with on-the-job training.
  • At least one year of current phlebotomy experience, or successful completion of an accredited phlebotomy program and internship.
  • Two to three years of work experience in a customer service environment, preferably in a hospital or physician office with patient interaction.

Responsibilities

  • Understand and adhere to Performance Standards, Policies, and Behaviors.
  • Demonstrate knowledge of and adhere to laboratory and hospital policies and procedures.
  • Participate in activities that demonstrate professionalism, commitment to competency, and career growth.
  • Follow established hospital specimen collection policies.
  • Perform blood culture collections using proper antiseptic techniques.
  • Perform EKGs and collect nasal swabs when required at the draw station.
  • Provide patients with directions for collecting certain urine and stool samples.
  • Follow universal precaution standards for every venipuncture, EKG, or nasal swab collection.
  • Recognize signs and symptoms of adverse reactions to venipuncture and follow appropriate protocols to maintain patient safety.
  • Accurately register patients, including transcribing orders from physician offices.
  • Package and transport samples to the performing laboratory according to laboratory procedures.
  • When required, obtain an Advanced Beneficiary Notice (ABN), explain the form's financial implications to the patient, and scan it into the EMR.
  • Maintain sample integrity from collection through transportation and receipt in the laboratory.
  • Perform other duties as assigned to support efficient department operations.
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