Outreach Phlebotomist, 25 hours, Southbridge

UMass Memorial Health•Southbridge, MA

20h•Onsite

About The Position

Under the direction of the Laboratory Manager performs all venipunctures and capillary collection on patients and transports all specimens to the Laboratory. Settings include physician’s offices, nursing homes, assisted living facilities and home draws. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Requirements

High School Diploma or equivalent.
Graduate of a Certificate program in Phlebotomy or Medical Assistant.
Must have reliable transportation and ability to work independently.

Nice To Haves

Previous phlebotomy experience preferred

Responsibilities

Draws blood specimens following proper procedure.
Labels all specimens according to policy
Transports or prepares for transport all specimens to the laboratory
Follow all laboratory and hospital safety rules and universal precautions.
Monitors patient for negative reactions and takes appropriate measures to allay patient anxiety
Greets patient using customer care concepts
Verify patient information and in draw station enter information into the computer
Responds to inquiries from physician’ office, nursing home or patient
Verifies or confirms patients’ orders as needed
Maintains appropriate logs or records
Participates in the training of new employees
Assures that written physician orders accompany requested tests and ensures diagnosis is present
Informs supervisor of any patient or physician concerns for PI trending
Maintains an inventory of supplies consistent with usage
Covers in all areas of phlebotomy as needed
Complies with established departmental policies, procedures, and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.