Outreach & Overflow Specialist (Management Analyst II)
About The Position
The Fairfax County Department of Housing and Community Development, in partnership with the Redevelopment and Housing Authority, is seeking a dedicated and highly organized Management Analyst II (Outreach & Overflow Specialist) to coordinate countywide street outreach activities and seasonal hypothermia/overflow shelter responses. This position is crucial for ensuring life-saving emergency shelter activation during severe weather events and strengthening the county’s unsheltered homelessness response system. The role serves as the primary point of contact and subject matter support for outreach, overflow, hypothermia, and related emergency shelter operations. It also provides operational guidance, coordination support, and technical assistance to emergency shelter projects due to the interconnected nature of the homeless services system. The position is committed to the One Fairfax Policy by intentionally considering equity in policies, programs, and services, embracing diverse ideas, and communicating with transparency. Fairfax County Government offers a thriving career and workplace culture.
Requirements
- Graduation from an accredited four-year college or university with a bachelor's degree in a field related to the assigned functional area.
- Two years of professional work experience in the functional area.
- Valid driver's license.
- Satisfactory completion of a criminal background check.
- Satisfactory completion of a driving record check.
Nice To Haves
- Experience working in homeless services including street outreach, emergency shelter, hypothermia/overflow operations, drop-in centers, or related programs.
- Knowledge of environmental triggers and emergency response thresholds related to hypothermia and heat activation.
- Experience monitoring, analyzing, and reporting program performance data.
- Experience using GIS or similar mapping tools.
- Demonstrated ability to develop policies, guidance documents, procedures, or operational protocols.
- Experience coordinating multidisciplinary teams and collaborating with community partners and contracted service providers.
- Knowledge of racial equity frameworks, trauma-informed care, harm reduction, Housing First, and person-centered service models.
- Experience preparing and delivering presentations, training, or community engagement activities.
- Strong communication skills and ability to build relationships with providers, stakeholders, and community members.
- Bilingual in English and another language.
Responsibilities
- Providing direct oversight, coordination, monitoring and support for homeless street outreach, overflow shelter operations, hypothermia and hyperthermia programs, and related emergency response efforts.
- Monitoring temperature and precipitation thresholds that trigger emergency coordination of systemwide severe weather shelter activation efforts, overflow planning and emergency/general operational response to encampment closures.
- Coordinating communication with service providers and serving as primary county support contact for outreach and overflow projects regarding operational concerns, program implementation, safety issues, contractual expectations and service coordination.
- Providing technical assistance, training, guidance, and problem-solving support related to outreach, overflow and hypothermia prevention projects.
- Conducting field visits, provider meetings, operational assessments, and system coordination activities to support outreach, overflow, hypothermia, hyperthermia projects.
- Assisting with monitoring provider performance, reviewing operational practices, evaluating service delivery outcomes, and supporting continuous quality improvement efforts.
- Coordinating cross-agency meetings and workgroups.
- Supporting resource distribution for cold/heat emergency response.
- Contributing to strategic planning and performance measurement.
- Applying trauma-informed and equity-centered practices to data analysis.
- Preparing presentations, trainings, and community engagement materials.
- Representing OPEH/HCD on various workgroups.
- May be assigned special projects based on leadership needs.
Benefits
- Thriving career and workplace culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
