Outreach Manager. Southern California

GRID ALTERNATIVES,•Los Angeles, CA

1d•Onsite

About The Position

GRID Alternatives is a national leader in making clean, affordable solar power and solar jobs accessible to low-income communities and communities of color. GRID is an entrepreneurial, high-growth non-profit organization that provides direct solar installation and project development; clean mobility options; workforce training and service-learning opportunities; and low-income solar policy advocacy. Our Vision: a rapid, equitable transition to a world powered by renewable energy that benefits everyone. Our Mission: to build community-powered solutions to advance economic and environmental justice through renewable energy. At GRID, we care about each other and know that each employee has a whole self that includes life outside of work. Our culture supports learning, growth and well-being of all of our team members. Reporting to the Director of Outreach, The Outreach Manager works with other Managers to design and implement GRID’s community outreach strategies while providing management and direction to the Outreach team in order to serve low-income clients in the Southern California Region. The Outreach Manager is responsible for meeting Outreach-related program goals while keeping in mind and supporting achievement of other GRID goals, including volunteer recruitment, job training, and partnerships. The Outreach Manager oversees a team that manages project pipeline development and coordination with property owners, managers, funders, and tenants for both multifamily and single-family projects. In providing strategic direction for the team, the Outreach Manager also serves as a point of contact for major donors, nonprofit contacts, and clients as needed in the client outreach, engagement, and management processes. This is an On-Site role sitting in Los Angeles, CA.

Requirements

Community and/or political organizing experience AND/OR sales experience, preferably in a leadership or management role
Outstanding written and verbal communication skills (ability to represent GRID Alternatives with partner organizations, speak to large groups, educate potential clients about our services, etc.)
Strong desire to work with/in diverse communities
Ability to lead, follow, and work collaboratively with a wide range of internal and external stakeholders
Available for occasional weekend and evening work as required
Demonstrated commitment to GRID Alternatives’ mission and the communities we serve
Flexible and willing to embrace change, go the extra mile, and bring ideas and energy to a rapidly growing organization
Proficient with MS Office and GSuite (Google Docs, Calendar, etc.), able to quickly learn applications.
Salesforce experience a big plus.

Nice To Haves

3+ years management experience
Experience living and/or working in economically disadvantaged communities and with diverse populations
Experience or knowledge of the basics of solar energy is helpful

Responsibilities

Lead and oversee outreach to income-qualified homeowners and affordable housing residents who have the opportunity benefit from no-cost solar power and/or other GRID programs
Manage a team of Outreach Coordinators, setting team and individual goals, providing supervision, coaching and training to create the conditions for team success
Develop and implement an effective and efficient outreach strategy that attracts new clients to GRID’s programs and meets monthly enrollment goals
Lead efforts - alongside the Regional Director and outreach staff - to create and maintain relationships with local government agencies, community-based organizations, affordable housing developers and other stakeholders who can assist in promoting GRID’s program and/or provide additional funding for our projects
Work collaboratively with Regional Director and the Construction, Development, Workforce and Volunteer teams to meet monthly and yearly solar installation goals
Monitor, measure, and manage all Outreach department activities and progress towards goals in GRID’s Client Database (Salesforce.com)
Help guide GRID IE operations and vision as part of the regional management team
Work closely with GRID’s National Outreach team, as well as Outreach staff in other regional offices, to share and learn best practices, and to promote a client and community-centered culture throughout the organization.
Advance the organization's equity, inclusion, and diversity work and understand that this can only be achieved within a framework of social, economic, and environmental justice.