Outreach Housing Specialist Non-Driver - Transit Homeless Outreach

Bowery Residents' Committee • New York, NY

11h

About The Position

The Outreach Housing Specialist supports clients experiencing homelessness in securing permanent housing and accessing essential services. The role processes and distributes housing packages, subsidy letters, and vouchers; assists clients with appointments and housing-related processes; coordinates with housing providers and other program staff; and helps clients transition into housing. The position also provides outreach and canvassing as needed. It reports to the clinical supervisor and is full-time, 37.5 hours per week, Tuesday through Saturday, 8:00 a.m. to 4:30 p.m. The role is part of BRC’s Transit Homeless Outreach program, which provides outreach and case management throughout the New York City transit system to help homeless individuals relocate from MTA properties and connect with housing and essential services.

Requirements

• At least 2 years of experience working with clients on homelessness, addictions, mental illness, entitlements, and housing.
• Demonstrable writing and communication skills.
• Computer proficiency.
• Fire Safety and First Aid/CPR certification, or the ability to pass a test to acquire these credentials.

Nice To Haves

• BA/BS degree preferred.
• Strongly preferred experience processing housing applications such as NYCHA, Section 8, NY/NY 2010e, CITY FHEPS, SEPS, and HUD-VASH.
• Bilingual English/Spanish preferred.
• Valid driver’s license preferred.

Responsibilities

• Submit, compile, copy, and distribute HRA2010e housing packages, CITY FHEPS shopping letters, and other applicable subsidy or voucher materials.
• Escort or assist clients with medical, HRA/Social Security benefits, housing interviews, and other housing-related appointments.
• Serve as a liaison between the program and housing providers.
• Assist with tracking statistical data and entering data into various databases.
• Research resources, particularly permanent housing options for clients.
• Liaise with current providers and establish opportunities with providers for new housing options.
• Maintain correspondence related to housing interviews.
• Assist clients in coordinating moves with DHS, landlords, and other key personnel.
• Work with Transit ILS and case managers to support clients in permanent housing.
• Provide outreach and canvassing to engage clients as needed.
• Perform other related duties as assigned.

Benefits

• Health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage available for a spouse, domestic partner, and dependents.
• At least 3 weeks of paid vacation, 12 paid holidays, and additional paid sick and personal time.
• 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and training opportunities for career development.
• Flexible spending accounts for healthcare, transit, and childcare.
• Personal and professional development opportunities.
• PPE, temperature monitoring, and physical-distancing practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed