Outreach Executive

CVS HealthOrange, CT
Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

  • Ability to quickly connect and influence the right people
  • Comfortable with navigating external barriers to create a positive experience
  • Ability to manage priorities simultaneously
  • Team player and contributor to the overall effectiveness of the team
  • US work authorization

Nice To Haves

  • Sales and/or healthcare experience a plus
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Responsibilities

  • Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
  • Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
  • Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels, Leads generated by other Outreach Executives
  • Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
  • Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
  • Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
  • Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
  • Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
  • Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
  • Other duties as assigned

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility
  • CVS Health bonus, commission or short-term incentive program
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