Outreach East Advocate

The Spring Of Tampa Bay Inc•Tampa, FL

3h•Hybrid

About The Position

Provides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to Outreach participants. Provides information, referrals, and counseling to participants. Provide crisis intervention and referral services to phone callers.

Requirements

Bachelor’s degree and two years of experience preferred.
Bi-lingual required (English and Spanish).
Requires 24-hour DCF Core Competency training and additional 6-hours (30-hours total) to qualify for privilege status. Must pass written exam.
Requires on-going 16-hours of DV related training after the first year.
Valid Florida driver’s license with active automobile insurance. Must have two years of driving experience.
Must be able to pass a level 2 background check.
Demonstrated maturity and good judgment.
Ability to handle crisis situations calmly and with expertise.
A self-starter and the ability to perform with a high degree of autonomy and as part of a team.
Ability to exercise independent judgment and decision making.
Excellent organizational, analytical and time management skills.
Excellent verbal and oral communication and presentation skills.
Maintains professionalism at all times, in all situations.
Reliable transportation required.

Responsibilities

Schedules intakes with Outreach participants that reside in rural community.
Works with individual participants to assess the lethality of the situation and develop a safety plan.
Assesses the participant’s individual strengths and needs, identifies strengths and challenges present, offers options and assists the participants in selecting from the options available.
Coordinates services with appropriate community resources and refers participants and children to necessary support services.
Has a comprehensive understanding of the dynamics of domestic violence, service programs, confidentiality and privilege.
Completes intake documents and procedures.
Meets with participants that have scheduled appointments and/or walk-ins as needed.
Attends agency meetings and all other meetings as assigned.
Service management and documentation meets DCF program standards.
Provides on-going safety planning with participants.
Reviews service plan with participant on a regular basis, which discussing short term and long term goals.
Assists participants with arranging for transportation to appointments.
Refers participants to community resources and other organizations based on the participant’s needs.
Maintains participant files and ensures data is entered into WS as soon as possible after all participant contact.
Maintains contact with participants to review progress towards achievement of individual established goals.
Maintains written records required for statistical reporting. Compiles statistical information of services rendered and submits monthly.
Completes and reports on all assessment tools and outcomes required by grant contracts.
Consults with supervisor on a regular basis, regarding all agency, participant, and service management issues.
Facilitates group(s), as assigned.
Facilitates DV Classes for participants that reside in rural community.
Provides presentations trainings, and agency materials as requested by community partners and programs.
Responsible for obtaining toiletries and restocking supply closet at Plant City office for rural area participants.
Flexibility with schedule.
Assist with training new, staff, volunteers and interns, as assigned.
Assists Tampa Outreach office as needed.
Assists with data collection for research and/or scholarly studies.
Performs other related duties as requested.
Maintains participant satisfaction and quality of services.
Maintains complete and up to date participant files by entering data into WS, master list, and files as soon as possible after all contact. Assists with statistical reporting and other assessments as required.