Outreach Coordinator

DoveLewis ER + Specialty Hospital • Portland, OR

4d • Hybrid

About The Position

DoveLewis Veterinary Emergency and Specialty Hospital is hiring an Outreach Coordinator to join our community engagement team! DoveLewis is one of the country’s largest single-location veterinary hospitals. As a non-profit with no private equity or corporate investors, we have built a collaborative community that is dedicated to serving every animal and every person who cares for them, including our staff! DoveLewis is also an AHAA-accredited, VECCS Level 1 Emergency and Specialty Hospital. With a team of 200+ people, including 13+ veterinary specialists and 6+ veterinary technician specialists, we have been providing world-class care for over 50 years. As the Outreach Coordinator, you will nurture and develop local referring veterinarian (rDVM) relations through consistent contact to ensure awareness of and satisfaction with DoveLewis services and programs. In this position, you have an opportunity to develop and implement effective ways to acquire hospital referrals, including renewing lapsed referrers and encouraging growth in current referrers.

Requirements

• Bachelor’s degree in marketing, communications, or journalism, or AS degree from accredited veterinary technician program
• One to three years successful inside or outside sales or customer service experience.
• One to three years’ experience in the Animal Health Industry.
• Genuine love of and respect for all animals is required, as is an appreciation of the human-animal bond.
• Reliable transportation is essential for this work.
• Any equivalent combination of experience or education will substitute.

Nice To Haves

• Experience working in a veterinary clinic highly preferred.
• Change oriented, curious, and dedicated person who strives for excellence, has great interpersonal and conflict resolution skills, and is excited about the opportunity to work with our Director of Community Engagement to increase our referring base!
• Teamwork, flexibility, organization, adaptability, and the ability to handle a fast-paced environment are all key traits for this role.

Responsibilities

• Nurture and develop local referring veterinarian (rDVM) relations through consistent contact to ensure awareness of and satisfaction with DoveLewis services and programs.
• Develop and implement effective ways to acquire hospital referrals, including renewing lapsed referrers and encouraging growth in current referrers.

Benefits

• Student Loan Repayment Program (qualify in your first month!)
• Public Service Loan Forgiveness qualified employee
• 403b Plan with equitable employer contributions for all staff
• Generous veterinary discount
• Medical, Dental, and Vision Insurance
• $0 mental health copays
• Short-Term and Long-Term Disability
• Life Insurance
• Flexible Spending Account
• Paid vacation and sick time
• Holiday pay
• Bereavement leave, including time off when a pet family member passes away

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree