Outreach Case Manager - (5827)

PATH (People Assisting the Homeless)•Torrance, CA

10h•$23 - $28•Onsite

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Outreach Services team as the Outreach Case Manager at the Downtown Center BID office and the Harbor UCLA office. Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large. As part of the Outreach Services team, the Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing. As part of the care plan, they identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, etc.) and focuses on housing and health as necessary outcomes for success.

Requirements

Employment eligibility verification
CPR/First Aid training (or ability and willingness to obtain)
Tuberculosis Test
Background Screening
Drug Test
Reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
Ability to qualify for PATH's insurance coverage
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
Individuals who are currently receiving services from PATH or have received services within the past two years cannot be employed.

Nice To Haves

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Responsibilities

Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
Completes program specific assessments (e.g. VI-SPDAT)
Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90 day review with the participant after initial intake
Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents
Maintains confidentiality of participant files per HIPAA and all applicable guidelines
Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals
Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients’ ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma
Uses motivational interviewing and trauma-informed care in service delivery
Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients