Outreach Case Manager ReConnect

JSS•Brunswick, OH
•Remote

About The Position

Jesuit Social Services is seeking an experienced Outreach Case Manager for the ReConnect program. This program provides transitional support to men and gender diverse individuals exiting adult prisons in Victoria, focusing on reintegration into the North and West metropolitan regions of Melbourne. The role involves managing a caseload of participants with multiple complex needs, including those with high risk of recidivism, high reintegration support needs, and those who have engaged in high profile, violent, and sexual offending. The case manager will facilitate discussions on sensitive topics and work within a dynamic, fast-paced environment with significant administrative requirements. The program is funded by the Department of Justice and Community Safety (DJCS) and is part of the Corrections Victoria Reintegration Pathway (CVRP), aiming to reduce re-offending through a responsive, tailored, and flexible support approach. Key objectives include implementing individualized transitional plans, providing assertive outreach and practical assistance, and helping participants address the underlying causes of their offending.

Requirements

  • Experience working effectively with people involved in the criminal justice system.
  • Strong understanding and empathy for the challenges facing individuals as they transition from custody to the community.
  • Highly developed verbal and written communication skills.
  • Highly developed stakeholder management skills.
  • An understanding of risk management and the capacity to assess for risk and respond appropriately.
  • Good practice frameworks.
  • Strong relational and interpersonal skills.
  • Strong understanding of working within a compliance framework.

Nice To Haves

  • Lived experience of the justice system.

Responsibilities

  • Work closely with the Senior Practitioner to support day-to-day operations of the Reconnect program.
  • Manage a caseload of participants with multiple and complex needs.
  • Ability to work without supervision in the community in an outreach capacity.
  • Support participants to develop individually tailored case plans that are goal-focused and participant-led.

Benefits

  • Competitive remuneration
  • Salary packaging benefit
  • Ongoing professional and career development
  • Opportunities for personal growth
  • An organisation that lives its values, through its day-to-day work
  • A welcoming and supportive relational environment
  • A comprehensive Induction and Orientation program
  • Ongoing training and development related to your role
  • Employee assistance program
  • 5 weeks leave
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