Outreach Benefits Advisor

United Energy Workers Healthcare•Cincinnati, OH

5d•Hybrid

About The Position

As the Outreach Benefits Advisor, you play a pivotal role in driving patient growth within your designated market. Your main responsibilities include establishing and nurturing relationships with key lead and referral sources in the community, converting leads into patients, and educating them about the benefits available through the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and Radiation Exposure Compensation Act (RECA). You’ll be proactive in signing new service agreements and adept at navigating paperwork processes. Serving as a knowledgeable resource on company services, you’ll offer tailored guidance to potential claimants and clients, serving as their initial point of contact and assisting them throughout the eligibility process. Meeting monthly quotas set by management is a key expectation in this sales role, which is centered on outreach, prospecting, and lead generation. Compensation: Base salary plus an aggressive, uncapped performance bonus tied directly to your results. This role rewards performance, not tenure. Hit your targets and get paid; exceed them, and your earnings scale right alongside you with no ceiling on what you can take home. Top performers on our team have the opportunity to double their base pay through bonus alone. If you're driven by results and want your paycheck to reflect your output, this is the seat for you.

Requirements

At least 2 years of experience in consultative or relationship-based sales, ideally within Home Health, Department of Labor (DOL) programs, or other service-oriented industries.
Proven track record of success by building long-term trust with clients, not just closing deals.
Ability to build rapport with a unique audience — many of whom are retired or disabled energy workers seeking support and clarity.
Empathetic listener who can explain complex benefit programs in simple, respectful terms.
Confident and professional in phone-based outreach, with experience using CRM tools and call center systems to manage and nurture client relationships.
Comfortable meeting with individuals or small groups at events, union halls, or local community gatherings.
Understands the power of face-to-face interaction in developing trust and credibility.
Strong written and verbal skills, with a natural ability to connect on a human level, regardless of background or education level.
Able to work independently while remaining committed to a shared mission.
Motivated by purpose — not just numbers.
Strong follow-through and time management to ensure no client falls through the cracks.
Proficient in Microsoft Office (Word, Excel, Outlook), and comfortable learning new tools to better serve clients.

Nice To Haves

Experience within Home Health, Department of Labor (DOL) programs, or other service-oriented industries.

Responsibilities

Attending in-person, online, and phone appointments.
Make outbound sales calls and enter and maintain lead and opportunity data in CRM.
Contact, follow up, and convert leads provided by marketing, sales, leadership, and your individual efforts into patients.
Determine potential eligibility for services and educate them about benefits under the EEOICPA and RECA.
Prepare documents and written communication with leads.
Develop and maintain relationships with sources to identify potential patients and generate leads locally.
Manage the entire sales process from sourcing to securing patient enrollment, ensuring compliance with company policies.
Build and maintain positive working relationships with local lead sources.
Monitor and maintain sales metrics, including data entry in the CRM, to evaluate effectiveness and identify areas for improvement.
Must pass a criminal background check and drug screen as applicable by state.
Perform other duties as assigned.
Ensure adherence to all company policies throughout the sales process.

Benefits

Medical, Dental & Vision Insurance
401(k) Retirement Plan with employer match
Paid Time Off (PTO) and Holiday Pay
Disability Insurance and Life Insurance Options
Health Savings Account (HSA) and Dependent Care Spending Account (DCSA)
Employee Assistance Program (EAP)
Sunshine Fund for peer-supported financial assistance during unexpected hardships.
Internal Referral Bonuses
Supportive and Inclusive Culture
Mission-Centered Work
Opportunities for Growth and Development
Recognition Programs