Outreach Benefits Advisor

United Energy Workers Healthcare•Columbus, OH

2d•$60,000 - $70,000

About The Position

The Outreach Benefits Advisor drives patient growth within a designated market by establishing and nurturing relationships with community lead and referral sources, converting leads into patients, and educating potential claimants about benefits available through the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and Radiation Exposure Compensation Act (RECA). The role proactively signs new service agreements, navigates paperwork, and serves as an initial point of contact and knowledgeable resource for potential claimants and clients throughout the eligibility process. Meeting monthly management-set quotas is a key expectation in this outreach, prospecting, lead-generation, and sales-focused role. Compensation consists of a base salary plus an aggressive, uncapped performance bonus tied directly to results. Top performers may have the opportunity to double their base pay through bonuses. The listed pay range is USD $60,000–$70,000 per year.

Requirements

At least 2 years of experience in consultative or relationship-based sales.
Proven ability to build long-term trust with clients.
Ability to build rapport with retired or disabled energy workers seeking support and clarity.
Empathetic listening skills and ability to explain complex benefit programs in simple, respectful terms.
Professional phone-based outreach skills and experience with CRM tools and call center systems.
Comfort meeting individuals or small groups at events, union halls, or local community gatherings.
Strong written and verbal communication and interpersonal skills.
Ability to work independently while remaining committed to a shared mission.
Strong follow-through, organization, and time-management skills.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, and comfort learning new tools.

Nice To Haves

Sales experience in Home Health, Department of Labor (DOL) programs, or other service-oriented industries.
Experience developing trust through face-to-face interaction in community settings.

Responsibilities

Attend in-person, online, and phone appointments.
Make outbound sales calls and enter and maintain lead and opportunity data in the CRM.
Contact, follow up with, and convert leads from marketing, sales, leadership, and individual efforts into patients.
Determine potential eligibility for services and educate people about EEOICPA and RECA benefits.
Prepare documents and written communications for leads.
Develop and maintain relationships with community sources to identify potential patients and generate local leads.
Manage the entire sales process, from sourcing through patient enrollment, in compliance with company policies.
Build and maintain positive working relationships with local lead sources.
Monitor and maintain sales metrics, including CRM data entry, to evaluate effectiveness and identify areas for improvement.
Pass a criminal background check and drug screen as applicable by state.
Perform other duties as assigned.
Ensure adherence to company policies throughout the sales process.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with employer match
Paid time off
Holiday pay
Disability insurance
Life insurance options
Health Savings Account (HSA)
Dependent Care Spending Account (DCSA)
Employee Assistance Program (EAP)
Sunshine Fund for peer-supported financial assistance during unexpected hardships
Internal referral bonuses
Opportunities for growth and development, including internal mobility and training
Recognition programs
Supportive and inclusive culture
Mission-centered work