Outreach and Referral Coordinator
About The Position
The Department of Health and Human Services (DHHS) Public Health Nurse II Opening Date: June 12, 2026 Closing Date: June 26, 2026 Job Class Code: 4055 Grade: 07-22 (Nurses) Salary: $64,064.00 - $87,318.40 per year This is inclusive of a 15% recruitment and retention stipend Position Number: 02033-0381 Location: 286 Water Street, Augusta This position allows for partial telework with management approval. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. Core Responsibilities: The Referral Systems Coordinator applies the nursing process to support individuals and families through health assessments, coordinating referrals, and evaluating outcomes. This role ensures that clients’ healthcare needs are met through collaboration with hospitals, medical providers, schools, and social service agencies. The position also involves outreach to referral sources to provide Public Health Nursing (PHN) updates and education on referral processes, while serving as a key liaison between the department and community partners to promote optimal outcomes for populations served by PHN.
Requirements
- Bachelor’s degree in nursing -OR- graduation from an accredited school of nursing and 2 years of professional nursing experience.
- Licensed as a Registered Professional Nurse as issued by the State Board of Nursing.
Nice To Haves
- Apply strong clinical and care coordination skills, with the ability to apply the nursing process across diverse populations and settings, also while establishing and maintaining effective working relationships.
- Demonstrate knowledge of public health systems, community resources, and referral processes, with the ability to navigate complex service networks.
- Demonstrate experience with data collection, reporting, and documentation to support program evaluation and compliance.
- Apply knowledge of public health nursing laws, education, and administration.
Responsibilities
- Apply the nursing process, including assessment, planning, implementation, and evaluation, to address client needs
- Coordinate care with healthcare providers, schools, and social service agencies to ensure appropriate service delivery
- Provide outreach to referral sources to educate on PHN, increase prenatal and postpartum referrals, and provide technical support for completing referrals
- Serve as a liaison between the Department and internal and external partners to promote effective referrals and collaboration
- Demonstrate strong customer service skills in all interactions with clients, colleagues, and community members
- Assess community and regional public health needs to inform quality improvement strategies
- Collaborate with the PHN I Intake Referral Nurse and PHN Office Associates to define roles and streamline referral workflows
- Participate in PHN workgroups as a representative of PHN outreach and referral processes
- Work with the PHN I Intake Referral Nurse and PHN Office Associates to develop processes for reporting client referral status to stakeholders
- Prepare reports, records, and surveys to document outreach activities and referral data
Benefits
- 13 paid holidays
- 12 days of sick leave
- 3+ weeks of vacation leave annually
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
- Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Six weeks of fully paid parental leave for all employees who are welcoming a child—including non-birthing and adoptive parents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
