Outreach and Enrollment Manager

Urban Health PlanBronx, NY
Onsite

About The Position

The Outreach and Enrollment Manager is responsible for the overall management of the Outreach and Enrollment Department, which operates grant-funded programs to help patients, communities, and small businesses enroll in health insurance through the New York State of Health. This role involves administrative management and program coordination of staff, programs, and deliverables.

Requirements

  • Bachelors Degree in Health Care Administration, Business Administration, or other related fields of study.
  • Bilingual English/Spanish is required.
  • 2-5 years of experience supervising employees within a program.
  • Excellent communication, data reporting, and organizational skills.
  • Commitment to excellence and to providing quality service to patients.
  • Microsoft Office Suite proficiency.

Nice To Haves

  • Experience managing grant programs is highly desired.

Responsibilities

  • Provides management and supervision of associates within the team including hiring, training, coaching, mentoring, performance management, and payroll.
  • Ensures adherence to grant contract terms along with the timely and accurate reporting and compliance with program goals and grant deliverables.
  • Identifies, screens, and assists individuals with enrollment in health insurance and provides post-enrollment assistance.
  • Develops and executes collaboration plans with the community and Urban Health Plan in order to promote services.
  • Visits other Urban Health Plan locations and health centers within the Bronx, Manhattan, and Queens to promote services.
  • Attends required meetings and completes applicable federal and/or state consumer assistance training.
  • Promotes a dynamic and harmonious team-based environment and supports the growth of staff members and the programs managed within Outreach and Enrollment.
  • Coordinates quality improvement activities for the department.

Benefits

  • Fully funded Health Insurance for you
  • 73.5% funded Health Insurance for your family
  • Dental, Vision, and prescription Coverage
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Programs
  • Employee Assistant Programs
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan
  • $50,000 term life Insurance
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