Outreach Advisor

ACCS • Tanner, AL

11d • Onsite

About The Position

This position is responsible for recruiting prospective students to the College, and assisting students with program planning, transfer information, course selections, and registration.

Requirements

• A minimum of a Bachelor’s degree in business, marketing, communications, education, or related field from an accredited institution is required OR a minimum of an Associate’s degree and a minimum of three (3) years of full-time work experience in sales, marketing, recruiting, or related activities is required.
• Experience conducting presentations, training, workshops, etc. is required.
• Experience in sales, recruiting or higher education is required.
• Possession of a valid driver's license and ability to be insurable is required.
• Documented experience in the use of current educational technologies in the classroom including word processing, spreadsheet, database, and presentation software (e.g. Microsoft Word, PowerPoint, Excel, etc.) is required.

Nice To Haves

• Preference will be given to candidates who can demonstrate through their experiences and accomplishments.
• Effective human relations skills, professionalism, enthusiasm and commitment to career exploration
• Excellent oral and written communication skills
• Experience in the use of a CRM (Customer Relationship Management) System or related sales software
• Knowledge of current employment trends
• Knowledge of Calhoun Community College and the Alabama Community College System
• Knowledge of technical and terminal programs and curriculum
• Knowledge of FERPA
• Ability to utilize and search the internet for information
• Ability to multi-task and prioritize issues
• Ability to maintain confidential information
• Ability to work and communicate with a variety of people from diverse backgrounds
• Ability to utilize email systems to communicate information
• Ability to work with minimal supervision/ work independently
• Ability to operate in a professional manner at all times
• Ability to greet individuals of any background with friendliness, tact and courtesy
• Ability to operate in high pressure situations and respond to issues in a calm manner
• Conscientious- wanting to care about how work is done and wanting to do a good job
• Initiative- responding to downtime by taking responsibility to do other work
• A focus on detail
• A focus on being friendly and patient in responding to customer needs
• Willingness and desire to learn new things and apply that learning
• Willingness to maintain flexibility in order to meet customer needs
• A positive attitude regardless of circumstances at hand
• Confidence in decision making and communication skills
• Willingness to enthusiastically learn all/most aspects of the operation

Responsibilities

• Share knowledge of Calhoun programs and offerings in various environments with the goal of recruiting new students to Calhoun Community College.
• Serve as the primary recruiter for schools in Calhoun’s service area.
• Represent Calhoun Community College at college fairs, job fairs, and other events.
• Collaboratively develop effective presentations and activities to convey what Calhoun can offer and the benefits of attending.
• Conduct classroom presentations in area high schools, middle schools, and career centers.
• Schedule and host business, industry, and college tours for high school students and other groups.
• Review the Calhoun Catalog annually to become familiar with changes affecting prospective and current student enrollments.
• Creation of requestions, purchase orders and scheduling of campus tours.
• Maintain knowledge of financial aid opportunities for prospective and current students.
• Maintain a general knowledge of other college policies and procedures including academic support, and student activities.
• Develop and maintain partnerships with high school administrators, business and industry contacts, and community agencies and organizations.
• Engage in training and continuously monitor enrollment processes at the College.
• Recruit and advise assigned prospective students utilizing the CRM software through personal appointments, telephone conversations, and/or written correspondence (including but not limited to e-mail).
• Seek out, participate, and present at professional development related to the position.
• Maintain a positive attitude that contributes to a professional, team-centered environment.
• Use technology effectively for word processing, record-keeping, instructional applications, electronic communication, information and data management.
• Comply with policies of the Alabama Community College System Board of Trustees and the College.
• Travel to service area schools and schools outside service area when requested for events and training sessions.
• Ability to work nights and weekends quarterly as requested for various events and fairs.
• Perform all duties with professionalism.
• Perform other duties as assigned.

Benefits

• Appropriate placement on ACCS Salary Schedule E3, Grade 4: $41,349 - $59,541 (Salary within this range is determined by your documented years of full-time related work experience)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree