Outpatient Therapy Program Manager - PTA or COTA

Healthpro Heritage, LLC•Shelton, CT

3d•Onsite

About The Position

HealthPro Heritage has a great Outpatient Program Manager opportunity available at our Bishope Wicke facility in Shelton, CT. This role is for a passionate Physical Therapist or Physical Therapist Assistant looking to make a real difference in the lives of seniors. At HealthPro Heritage, you will work at a leading Long Term Care facility, offering purpose, connection, and community. The role involves leading an award-winning team, empowering residents to regain independence and improve quality of life, supervising therapists to create a collaborative work environment, creating personalized treatment plans, and supporting daily activities, adaptive techniques, and cognitive rehab with compassion, creativity, and clinical expertise.

Requirements

Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

Nice To Haves

Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy

Responsibilities

Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
Monitor personnel compliance, credentials, and develop corrective action plans when necessary.
Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
Conduct reviews of therapy programs and services to assess effectiveness and efficiency.
Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.
Oversee scheduling of patients and therapists to ensure adequate coverage.
Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.
Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
Provide ongoing education and in-service training to staff and community members.
Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.