Patient Aligned Care Team - Outpatient Staff Registered Nurse

Veterans Health Administration • San Juan, PR

2d • Onsite

About The Position

The Nurse Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) provides comprehensive, patient-centered nursing care and coordinates services within the Primary Care Department. The role demonstrates leadership, experience, and creative approaches to managing complex primary care. The nurse provides sex-specific direct Veteran care and care coordination, and promotes health through education and coaching on wellness, disease prevention, and chronic care management.

The position requires a current, full, active, and unrestricted nursing registration in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the education and licensure pathways described in the posting. The role is governed by VA Nurse qualification standards, with grade assignment based on education, nursing experience, and demonstrated practice dimensions. Preferred qualifications include two years of RN experience, care coordination or case management experience, ANCC-accredited national certification, and an MSN.

The work schedule is Monday through Friday, day shift. Telework is not available, and the position is not virtual. Relocation or recruitment incentives and permanent change of station are not authorized. The position includes physical duties such as assisting with patient transfers and exposure to blood-borne pathogens; a respirator may be required at times.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or an accepted qualifying nursing education pathway described in the posting.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the Graduate Nurse Technician exception described in the posting.
• Meet the education and experience criteria for the assigned VA Nurse grade and level.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Applicants tentatively selected for testing-designated positions must undergo urinalysis for illegal drug use; refusal results in denial of employment.
• Subject to background and security investigation.
• Must pass a pre-employment physical evaluation or examination.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• May be required to serve a probationary period and complete online onboarding and application requirements.
• Must meet the physical demands of the position, including patient handling and transfers, fine manipulation, standing, walking, bending, crouching, and reaching.
• When respirator use is required, must not have facial hair or another condition that interferes with the respirator facepiece seal or valve function.

Nice To Haves

• Two years of RN experience.
• Experience in care coordination or case management.
• National certification accredited by the American Nurse Credentialing Center (ANCC).
• Master of Science in Nursing (MSN).

Responsibilities

• Provide direct nursing care and coordinate care for Veterans with complex primary care needs.
• Manage assigned patient panels, use patient registries, and ensure timely access to appropriate healthcare services.
• Provide health promotion, patient education, and coaching on wellness, disease prevention, and chronic disease management.
• Collaborate with interdisciplinary teams to develop, implement, and evaluate individualized patient care plans.
• Participate in developing, implementing, and evaluating policies, procedures, and clinical guidelines.
• Demonstrate leadership in improving patient-care quality, safety, and healthcare outcomes.
• Evaluate patient outcomes and apply evidence-based practices to improve clinical care and service delivery.
• Promote professional development, teamwork, and knowledge sharing among nursing staff and healthcare professionals.
• Monitor and document PACT program outcomes to support continuous quality improvement.
• Assist with lifting, moving, transporting, and transferring patients, and escort patients to other areas as needed.

Benefits

• 50 days of paid time off per year, comprising 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension, with five-year vesting.
• Federal 401K with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary, regular salary increases, and potential performance awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree