Outpatient Services Technician - Patient Registration - FT 1.0 (80 hrs biweekly) (67923)

MEMORIAL HEALTH SYSTEM • Marietta, OH

20h • Onsite

About The Position

The Outpatient Services Technician is responsible for providing comprehensive patient registration services and performing basic patient care functions within the Outpatient Services center. This role operates in an environment focused on continuous quality improvement, requiring adherence to MHS Standards of Excellence and strict confidentiality. Basic patient care duties include phlebotomy, EKG, drug/alcohol screening, and specimen collection.

Requirements

• High School Diploma, GED, or equivalent required
• Basic Life Support (BLS) required – will obtain during hospital orientation
• Typing
• Spelling
• Basic medical terminology
• Interpersonal skills
• Familiarity with computers

Nice To Haves

• Completion of a board eligible phlebotomy course with certification obtained preferred
• Additional coursework in Medical Assisting or previous hospital, physician office or other healthcare setting experience preferred

Responsibilities

• Provides safe environment for care of patients
• Maintains strict confidentiality at all times
• Accurately interprets written and verbal orders from physicians
• Collects specimens appropriate to order
• Performs services such as ECG’s, drug screens and nasal washings as needed to ensure efficient patient treatment
• Demonstrates appropriate use of AIDET when registering patients
• Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration
• Verifies insurance eligibility and benefits on each patient
• Performs estimations on ordered tests
• Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports
• Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.
• Maintains compliance in RQI
• Assumes all other duties and responsibilities as necessary

Benefits

• Affordable, comprehensive benefit package to all full time and flex time employees
• Bonus Eligibility: Available to qualifying full or flex time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees