Outpatient Radiology Manager

Vanderbilt University Medical Center•Nashville, TN

40d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking an Outpatient Radiology Manager to provide management oversight of multiple complex modalities, locations, front-line staff, and other leaders. The primary focus of this role is to identify, obtain, and apply necessary resources such as manpower, equipment, methods, systems, and money to achieve modality goals that support the department's overall objectives. This position is crucial for advancing health and wellness through patient care, education, and research at VUMC, a community dedicated to changing the world through expertise, knowledge expansion, and challenging abilities in an environment where uniqueness is sought and celebrated.

Requirements

Radiology (Advanced): Demonstrates the uppermost levels of expertise in applying radiology services in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers results in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for the organization.
Leadership (Intermediate): Motivates and inspires others to perform at a high level. Puts aside personal needs and considerations for the good of the team. Communicates in a positive and constructive way, demonstrating an enthusiasm for team and unit goals. Takes appropriate risks, showing and accepting personal accountability for actions and decisions. Gets others to share challenges and perform as a valuable member of the team and unit. Accomplishes results through influence, coaching, communication and commitment with minimal use of authority and control.
Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.
Quality Management (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Business Results (Novice): Develops and implements appropriate measures for attaining well-defined business results and tracks progress in meeting goals and objectives. Continuously demonstrates a strong focus on quality in spite of pressures from competition, budgets, and time. Anticipates and responds effectively to customer needs. Sensitive to changes in the environment which may impact customer satisfaction, product quality, or profitability. Able to specify clear, precise personal objectives.
People Management (Intermediate): Successfully resolves conflicts and disciplinary problems. Provides counseling and career development planning to subordinates. Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner. Aware of the values, abilities and needs of others. Demonstrates the ability to create a positive work climate, establishing a feeling of partnership and empowering others. Has set, coached and assessed the assignment objectives of subordinates. Practices and rewards behaviors supportive of company values.
Operations Planning (Intermediate): Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Identifies relevant stakeholders and gains their commitment. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action to achieve planned goals and objectives.
Certifications: LIC-Registered Technologist (Radiography) - Tennessee
Relevant Work Experience
3 years
Graduate of an approved discipline specific program

Nice To Haves

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

Responsibilities

Help unit to understand, share, and support the vision.
Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.
Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.
Develop work goals for the unit/area consistent with institutional and departmental goals and policy.
Supervise a unit/area with responsibility for planning, coordinating and controlling the work and procedures.
Adjust work schedules or project priorities to meet emergencies or changing conditions.
Provide information to others (oral or written) to explain/clarify problems or issues or requests; meet with other professional/technical personnel to determine causes of a specific problem.
Participate in periodic management meetings to keep top management informed of problems and concerns.
Ensure the most effective operation of the unit/area through program development, process improvement and coordination of processes across functions.
Supply precise information by center and account line regarding anticipated expenses for budget preparation.
Closely monitor expenses in all centers for the entire unit.
Supports development of and management to budgets and identifies resources needed to achieve unit and department goals.
Ensures patient and staffing schedules are within budget and are optimized so that quality and timely care is delivered.
Ensures modalities meet all local, state, federal or other certifying entity requirements.
Report findings that occur as part of the analysis process and incidental discoveries to the director/administrator.
Exercise judgment and prepare supporting or correcting documentation as deemed appropriate.
Ensure that the service standards established for the unit/area are met or exceeded.
Use patient/customer satisfaction data to improve systems, processes, and outcomes.
Ensure a safe, satisfying and enriching environment for employees.
Provide qualified competent staff by tracking projected staffing needs against qualification and competencies of current staff to identify any deficiencies to improve staffing levels.
Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards.
Ensure that staff qualifications are consistent with job responsibilities.
Verify for each employee or contracted personnel that, where relevant, education and training are consistent with applicable legal and regulatory requirements and hospital policy, that the individual is licensed, certified or registered, and that the individual's knowledge and experience are appropriate for the job assignment.
Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually).
Monitor quality assurance standards, programs and procedures within the unit/area.
Collaborate with Front Desk leadership to coach and support PSS team.
Monitor and improve Pillar Goal performance.
Ensure that defined quality standards are met within area of responsibility.
Responsible for people management tasks in WorkDay.