Outpatient Psychiatric Medical Assistant

Health Solutions West•Grand Junction, CO

1d•$22 - $23•Onsite

About The Position

From substance use services to outpatient therapy and psychiatry, Health Solutions West provides a continuum of care for mental health and addiction challenges here on Colorado’s western slope. No concern is too big or too small. If you or a loved one are experiencing behavioral health complications like mental illness or addiction, evidence-based treatment works and Health Solutions West can provide support and treatment. Health Solutions West is committed to making mental health therapy available to everyone. Cost is not a barrier to treatment and should not be a hurdle before receiving care. At Health Solutions West, we treat everyone, regardless of their ability to pay. Mental health matters and we care about you.

Requirements

High school diploma or GED.
Graduate of an accredited Medical Assistant program.
Current CMA, RMA, or CCMA certification.
Current BLS certification.
Computer and EHR proficiency.
Ability to work effectively in a fast-paced outpatient psychiatric setting.
Ability to maintain professional boundaries while engaging individuals experiencing psychiatric symptoms, emotional distress, substance use disorders, and crisis situations.
Valid Colorado driver license if required for business purposes.
Must be authorized to work in the United States; sponsorship not available.

Nice To Haves

One or more years of experience in psychiatry, behavioral health, addiction medicine, primary care, or community mental health.
Experience administering long-acting injectable psychiatric medications.
Experience completing psychiatric medication prior authorizations.
Knowledge of psychotropic medications and behavioral health diagnoses.
Experience supporting individuals with serious mental illness, co-occurring disorders, trauma-related disorders, and substance use disorders.
Training in trauma-informed care and verbal de-escalation techniques.
Phlebotomy experience.
Spanish language proficiency.

Responsibilities

Maintain competency and proficiency with the electronic health record (EHR).
Prepare clients for medication management appointments, including vital signs, depression screenings, suicide risk screenings, medication reconciliation, and documentation.
Administer medications and long-acting injectable medications within scope of practice.
Perform phlebotomy, coordinate laboratory testing, and communicate results as directed.
Answer and triage medication support calls, refill requests, medication concerns, and EHR messages.
Complete medication prior authorizations and collaborate with insurance providers and pharmacies.
Coordinate care with external providers, hospitals, pharmacies, and community agencies.
Complete external patient forms and required clinical documentation.
Support medication adherence and provide client education.
Order and maintain medical supplies.
Manage medication samples, logs, storage, and disposal of expired medications.
Participate in team huddles, care planning, and quality improvement initiatives.
Provide compassionate, trauma-informed, and culturally responsive care.
Understand behavioral health and substance use disorders and support client recovery goals.
Perform other duties as assigned.