Outpatient Program Director / Practice Administrator

BEACON BEHAVIORAL SUPPORT SERVICES•Bedford, TX

31d

About The Position

Beacon Behavioral Partners is seeking a dynamic and experienced Practice Manager to lead the operational, financial, and administrative functions of a busy physician group practice. In this highly visible leadership role, you will drive performance, support the development of clinical and operational teams, and oversee day-to-day practice operations. The ideal candidate is a strong communicator and problem-solver who brings sound judgment, professionalism, follow-through, and diplomacy. This is an excellent opportunity for a healthcare leader who is passionate about operational excellence, team development, patient-centered service, and continuous improvement.

Requirements

Bachelor’s degree preferred
Minimum of five years of healthcare management experience in a physician group practice setting

Responsibilities

Direct and oversee the daily operations of the practice
Manage staff scheduling and coordinate internal meetings
Develop, implement, and monitor policies and procedures to improve efficiency and maintain compliance
Address operational issues involving physicians, employees, and patients in a timely and effective manner
Maintain an effective scheduling process to maximize provider productivity and patient access
Work closely with the billing team to identify issues, resolve errors, and improve processes
Review billing, accounts receivable, and administrative reports to monitor performance
Track revenue, expenses, and profitability, identifying opportunities for growth and cost containment
Assist with budget planning for clinic locations
Support revenue growth initiatives through service expansion and increased patient volume
Lead the implementation of new processes and ensure successful follow-through
Provide hands-on guidance, support, and training to clinical and administrative staff
Identify and implement workflow improvements that enhance operational efficiency and service delivery
Assign and coordinate staff responsibilities effectively
Monitor overhead and overtime in accordance with budget guidelines
Lead monthly staff meetings and prepare agendas
Conduct performance reviews and provide meaningful coaching and feedback
Manage recruitment, hiring, onboarding, and training for clinical and administrative staff
Promote employee engagement, retention, accountability, and professional development
Ensure staff compliance with organizational policies and procedures
Lead quality improvement initiatives to strengthen patient care and service outcomes
Monitor patient satisfaction and clinical performance data to identify opportunities for improvement
Implement corrective action plans when appropriate
Ensure compliance with all regulatory and accreditation requirements
Foster a culture centered on quality, safety, and patient satisfaction
Collaborate with leadership on strategic planning and practice growth initiatives
Identify opportunities for service expansion and new business development
Support market research and competitive analysis efforts
Maintain relationships with referral partners, payers, community organizations, and other key stakeholders
Assist with marketing and outreach efforts to strengthen the practice’s community presence and reputation
Manage the implementation and ongoing optimization of EHR, practice management, and telehealth systems
Stay current on healthcare technology trends and recommend innovative solutions
Ensure the privacy, security, and confidentiality of patient information through strong systems and operational practices
Represent the organization in a positive and professional manner internally and externally
Serve as a liaison with community partners, referral sources, and regulatory agencies
Participate in continuing education activities as directed by leadership
Take personal responsibility for ongoing professional development to enhance job performance and strengthen job-related skills and abilities