Outpatient Pharmacy Technician - Certified

St. Elizabeth Healthcare•Edgewood, KY

2d•Onsite

About The Position

The technician, under the direct supervision of a licensed pharmacist and in accordance with all state and federal laws, assist with the selection, procurement, storage, preparation, record keeping, and financial reconciliation, and dispensing of all medications dispensed. Provide assistance with hospice, third-party claims, offsite facilities (Mubea, Aurora Casket, etc.), and Discharge Medication Delivery Service prescriptions and/or Specialty Pharmacy. They must demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Requirements

High School Graduate or equivalent GED
Registration as a Pharmacy Technician with the applicable Board of Pharmacy in the state in which the work is being performed (or obtain registration prior to St. Elizabeth Healthcare start date)
Must sit for the PTCB or the NHA Certification exam (or Indiana Board-approved training program for Indiana Technicians) within 30 days of meeting eligibility requirements (i.e. once 500 hours of experience are obtained or upon completion of a PTCB recognized training program such as St Elizabeth’s Pharmacy Technician Academy).
Must be actively working towards national certification and obtained within 1 year of date of hire
Critical thinking and problem solving.
Customer service skills and reflect the ICARE attitude.
Detail oriented
Excellent written and communication skills

Responsibilities

Monitor and track hospice prescriptions assuring proper documentation, accountability and adherence to procedure and state law.
Assist pharmacist in dispensing of medications in a timely and accurate manner. Understand the intricacies of third-party billing, adjudication and assist the pharmacist or patients is resolving issues in this process.
Assures stock is in date by overseeing expiration date checking of assigned area as well as clean/organize pharmacy following the 5 “S’s”. (Sort, Straighten, Shine, Standardize, and Sustain)
Answer phone in timely and courteous manner while complying with HIPPA
Immediately greet customers in a warm and friendly manner as they enter the pharmacy and assist with their needs
Solve issues that arise in a timely manner; documenting all relevant information on the patient’s record
Understand unique programs offered and assist with prescription filling. These include Discharge Medication Delivery Service, Meds to Beds, Social Service prescriptions and other services such as immunizations.
Successfully receive, order and dispense offsite business partners’ medication requests. Understand the process used for each business (MD Scripts, Packedge, and or Microsoft Excel Labels.)
Assist with the ordering and delivery process. Understand and can complete orders from wholesaler, including placing order, receiving order, checking in the order, accounting for variance of items ordered and items received, and putting on shelves using “First In, First Out” method and sound accounting principles.
Perform other duties as assigned