Outpatient Competency Restoration Program Manager (HCPM/DBHR)

State of Washington•Thurston County – Olympia, WA

6d•Hybrid

About The Position

This position serves as Program Manager for the Outpatient Competency Restoration Program (OCRP) under the statewide and Trueblood v. WA settlement, overseeing community-based competency restoration services for people charged with crimes as an alternative to inpatient restoration. The role manages the full program lifecycle by developing goals, policies, and procedures while negotiating and administering multi-million-dollar contracts with licensed behavioral health agencies. This role will also provide technical assistance and compliance oversight to contracted providers, monitor performance metrics and forensic evaluation audits, and lead quality improvement initiatives. This position works closely with the other positions on the Trueblood team including the Forensic Projects for Assistance in Transition from Homelessness (FPATH), Forensic Housing and Recovery through Peer Services (FHARPS), the Post-FHARPS Global Leasing, and Trueblood Diversion program managers. This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.

Requirements

Master’s degree or higher in Psychology, Sociology, Social Work, Related Human Service or Rehabilitation Services course of study, or closely related field and three (3) years of the required experience below
Bachelor's degree in a field identified above, and five (5) years of the required experience below
Associate degree in a field identified above, and seven (7) years of the required experience below
Nine (9) years of the required experience below
Demonstrated knowledge of Washington State's community behavioral health system.
Demonstrated knowledge of Washington State’s crisis continuum of care.
Demonstrated knowledge of the Trueblood v DSHS lawsuit.
Demonstrated knowledge of the forensic and criminal court system.
Demonstrated knowledge of the intersections of behavioral health and the law.
Demonstrated knowledge of federal and state behavioral health statutes, rules and regulations including Medicaid regulations.
Demonstrated knowledge of behavioral health managed care principles and contract issues, access, medical necessity, resource management, quality improvement, cultural competency, and provider contracting including priorities and rules related to federal funding.
Demonstrated knowledge of the role of Certified Peer Counselors within the community behavioral health system.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

Knowledge and experience in project management.
Excellent written and verbal communication skills, including the ability to develop and conduct presentations for diverse audiences.
Firm knowledge of the local, state, and federal housing resources.
Strong oral and written communication skills.
Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
A proven ability to work with and commitment to right and ability of each person with a disability such as mental illness to live in normal community residences; work in market jobs; and have access to helpful, supportive, adequate, and continuous supports and services.
Proven ability to develop supportive trusting relationships with individuals with severe and persistent mental health conditions and respect for each person’s rights and personal preferences in treatment.
Personal commitment to the Recovery Model of care.
Experience working with Certified Peer Counselors in a clinical setting.
Experience working in clinical team settings.
Experience working with people experiencing homelessness.
Experience working with forensic system.
Experience providing training and technical assistance.
Knowledge of federal, state laws, rules and procedures that govern supportive housing initiatives.

Responsibilities

Serves as a statewide subject matter expert to top-level HCA managers, DSHS leadership, Attorney Generals, State Councils on matters regarding Outpatient Competency Restoration as it relates to the Trueblood Settlement Agreement.
Provide direct guidance, oversight, and consultation to the teams, responsible for the accountability and performance requirements of the OCR programs across the state.
Develop, negotiate, execute, implement, and manage contracts with community behavioral health providers to ensure providers implement and adhere to standards of the HCA approved competency restoration program.
Manage, train, and develop policies related to the ongoing service provision of the Outpatient Competency Restoration Programs.
Act as the subject matter expert on OCRP services to internal and external Trueblood stakeholder groups, primarily to top level managers, including making recommendations to the Governor’s office and legislative branch and regional court personnel.
Produce thoughtful critiques and creative solutions about the ways in which Washington’s outpatient competency restoration program can both be modelled after and operate differently than other out-of-custody restoration programs in the nation.
Manage the fiscal accountability of the multi-million-dollar program budget for the Outpatient Competency Restoration programs, approve invoices, and tracks utilization of the program.
Provide technical assistance to other entities as needed including MCOs, ASOs, treatment programs, jails, forensic navigators, Trueblood Settlement Agreement programs, other elements of the forensic system, tribal partners, sister state agencies, stakeholders and community partners.
Reviews and makes recommendations for adjustments in the competency restoration program to best serve those enrolled.
Provides written and verbal presentations related to the OCRP for policy makers, court personnel, and other stakeholders.
Participates in cross State agency and regional implementation and collaboration meetings.
Update contracts with amendments for current providers or adds contracts with new providers as needed to meet goals and allocates program resources based on the needs and feedback from system partners.
Provide fiscal modeling for proposed legislation and bill analysis as the subject matter expert to forecast how proposed legislation would impact OCRP.
Plans, prioritizes, and monitors use of budgets and resources.
Produce ongoing and ad hoc reports, data, and presentations as assigned and requested related to competency restoration programs and services.