Admin-Peds-Summerville, SC

Carolina Therapy Services•Summerville, SC

2d•$18 - $22•Onsite

About The Position

The Outpatient Clinic Office Manager for Carolina Therapy Services, Inc. will assist other members of the Outpatient Clinic team in daily operations. This role is a full-time position located in Summerville, SC, within the Peds Outpatient Clinic. The Office Manager will report directly to the Area Director.

Requirements

Experience in an office management or similar role.
Proficiency in scheduling appointments.
Experience with insurance verification.
Familiarity with client chart preparation and management.
Ability to collect co-pays and provide billing support.
General office and receptionist skills.
Housekeeping and general office maintenance awareness.
Customer relationship management skills.
Familiarity with professional license display requirements.
Assistance with credentialing processes.
Supply ordering and management.
Monitoring staff documentation and billing timeliness.
Timesheet verification.

Nice To Haves

Experience in a pediatric outpatient clinic setting.
Familiarity with electronic health records (EHR) systems.
Knowledge of billing software.

Responsibilities

Greeting clients and visitors
Scheduling appointments for new and existing clients, including follow-up for late or no-show clients.
Maintaining new referral/client information, including sending and receiving client packets, insurance verification, scheduling evaluations, filing reports, scheduling clients with therapists, and entering new clients into billing software.
Obtaining coverage for evaluations and treatments, overseeing clinic staff schedules to maximize treatment time, and monitoring cancellations and no-show appointments.
Preparation and management of client charts, including electronic health record entry and ensuring chart completeness.
Insurance verification for new and existing clients, including monthly re-verification for existing clients.
Providing billing support by collecting co-pays and other amounts owed and sending them to the corporate office.
Ensuring all equipment is stored appropriately and in good working order, and directing work orders for repairs to corporate.
Performing general office/receptionist duties, including answering phones.
Performing office and housekeeping duties, ensuring common areas are safe, clean, and presentable, monitoring trash and restrooms for cleanliness, stocking restrooms, and ensuring a policy for cleaning materials and equipment.
Printing and filing initial and reauthorizations in patient charts.
Maintaining customer relationships with referral sources through communication.
Ensuring current professional licenses for clinical staff are displayed.
Assisting with the credentialing process as needed.
Ordering supplies through the Corporate Office with Area Director prior approval.
Ensuring clinic staff are entering documentation and billing charges in a timely manner.
Checking clinic staff timesheets weekly for accuracy against documentation software.
Performing other duties as assigned.