Outpatient Clinic Coordinator

Sarasota Memorial Health Care System • Sarasota, FL

2d

About The Position

The Outpatient Clinic Coordinator (OCC) performs front office duties and can manage day-to-day front office operations when the supervisor and/or manager is absent. Working collaboratively with leadership, the OCC helps ensure the clinic operates smoothly, efficiently, and effectively. The role serves as a liaison among physicians, patients, facility staff, and insurance companies. Duties include managing referrals, verifying information, creating therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, and registering and scheduling patients for rehabilitation services.

Requirements

• Associate degree, or relevant experience in a healthcare setting may be substituted for the degree on a year-for-year basis.
• Two years of experience in the healthcare or customer service industry.

Nice To Haves

• Prior experience in an outpatient rehabilitation setting.
• Demonstrated knowledge of healthcare terminology.
• Computer proficiency with commonly used computer applications.
• Knowledge of third-party payers.
• Certified Health Access Associate (CHAA).

Responsibilities

• Perform front office duties.
• Manage day-to-day front office operations in the absence of the supervisor and/or manager.
• Collaborate with leadership to promote smooth, efficient, and effective clinic operations.
• Serve as a liaison between physicians, patients, facility staff, and insurance companies.
• Manage referrals and verify information.
• Create therapy estimates and explain financial liability.
• Collect payments and negotiate payment arrangements.
• Register and schedule patients for rehabilitation services.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree