Outpatient Case Therapist

Northwestern Memorial Healthcare•Winfield, IL

5d•Onsite

About The Position

Northwestern Medicine is seeking an Outpatient Case Therapist for their Outpatient Behavioral Health Services in Winfield, IL. This role reflects the mission, vision, and values of Northwestern Medicine, adhering to ethical standards and regulatory requirements. The therapist will provide direct patient care, including individual, group, and family counseling, and will be responsible for accurate and timely documentation in the patient medical record. The position requires facilitating patient access to treatment, understanding DSM diagnoses, and developing therapeutic interventions. Establishing rapport with patients and their support systems is crucial for assisting with recovery.

Requirements

Experience working with substance abuse and mental health populations.
IL LPC or LSW Licensure.
Master's degree in social work, psychology, counseling, or related field.
Experience and training in assessment, individual, family, and group counseling.
Must be computer comfortable and/or proficient as much as medical records are automated.

Nice To Haves

2-5 years in intensive treatment setting and /or mental health setting.
IL LIC CPC, LIC LCSW, LIC MSW.
CERT CADC.
Presentation skills including lectures and didactic presentations preferred.

Responsibilities

Demonstrates NM values (Patients First, Integrity, Teamwork and Excellence) in daily work and interactions.
Presents a friendly, approachable, professional demeanor and appearance.
Provides accurate information and timely updates to patients and customers.
Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
Provides directions or help to patients and customers with finding their way.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
Uses organizational and unit/department resources efficiently.
Manages work schedule efficiently, completing tasks and assignments on time.
Contributes to opportunities and processes for continuous improvement.
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
Conducts telephone screenings for information/inquiry calls may be conducted with wireless phones, and appointments may be scheduled in Microsoft Word or scheduling software.
Must be able to complete these tasks to facilitate patient access to treatment.
Documents in patient medical record via Microsoft Word or other automated medical records software in an accurate and timely fashion.
Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
Facilities individual and group counseling effectively, and provides family counseling as assigned in a fashion that assists the family system in working toward resolution of dysfunction.
Understands and communicates clearly, concisely, and in a motivational fashion, the information pertaining to self help groups which, assist patient in making a transition to such groups for on-going support and problem solving.
Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
Establishes rapport with patient and patient's support system through a variety of techniques that encourage trust, disclosure, and behavioral changes on the part of the patient and family to assist with recovery.