OUTPATIENT/ADMISSIONS COUNSELOR

UHS•Franklin, TN

44d•Onsite

About The Position

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need. Rolling Hills Hospital is expanding our dynamic team and seeking a versatile and compassionate professional to serve in a dual-capacity role as an Admissions Counselor & Adolescent IOP Therapist. This unique position offers the opportunity to work across two vital departments—Admissions and Outpatient Services—providing both clinical assessments and therapeutic support to adolescents in our Intensive Outpatient Program (IOP). Key Responsibilities: Admissions Counselor Respond promptly to inquiry and referral calls, walk-ins, and scheduled assessments. Conduct clinical assessments to determine appropriate level of care. Collaborate with internal and external stakeholders to coordinate admissions. Provide crisis intervention and de-escalation support as needed. Maintain accurate documentation and ensure compliance with regulatory standards. Adolescent IOP Therapist Facilitate group therapy sessions for adolescent clients in the IOP program. Develop and implement psychoeducational and therapeutic group activities. Build and maintain therapeutic relationships with adolescent clients and their families. Monitor client progress and collaborate with multidisciplinary teams. Provide crisis intervention and support during group sessions as needed. Position Schedule: Monday-Friday 10:00am - 06:30pm This position is funded through December 2025 as part of the Psychiatric Hospital Grant with potential expansion through December 2026.

Requirements

Master’s degree in Psychology, Social Work, Counseling, or related field required
Licensure or license-eligible in the state of Tennessee (LMSW, LCSW, LPC-MHSP, etc.)
Current Tennessee Driver’s License
Current HWC and CPR Certification (training provided)
strong assessment skills required
skills in application of DSM methodology
excellent telephone etiquette and tact
ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis or resistant or negative toward organization
effective oral and written communication skills
basic data entry skills preferred
organizational, time management, problem solving, crisis management skills necessary
flexibility, creativity, and ability to manage stress necessary

Nice To Haves

Experience in psychiatric evaluation, triage, and crisis stabilization preferred
Understanding of EMTALA guidelines, mandatory screening agent usage, HIPAA regulations, and third-party payer knowledge preferred

Responsibilities

Respond promptly to inquiry and referral calls, walk-ins, and scheduled assessments.
Conduct clinical assessments to determine appropriate level of care.
Collaborate with internal and external stakeholders to coordinate admissions.
Provide crisis intervention and de-escalation support as needed.
Maintain accurate documentation and ensure compliance with regulatory standards.
Facilitate group therapy sessions for adolescent clients in the IOP program.
Develop and implement psychoeducational and therapeutic group activities.
Build and maintain therapeutic relationships with adolescent clients and their families.
Monitor client progress and collaborate with multidisciplinary teams.
Provide crisis intervention and support during group sessions as needed.